India Post — no update of my registered parcel since 7th of november, 2018

Address:

688006

Dear sir,
The registered parcel of my credential evaluation report which needed to reach canada has been delayed for more than 70 days. The document was sent on 2nd of november 2018 by mahatma gandhi university, kottayam, kerala, india that was not been able to track since november 7th. It was on the same date that the last tracking status showed as item inserted in to bag from chennai air. The tracking id is rl[protected]in. As i am unable to contact with canadian postal department, it finds very difficult to get the updation of it. Kindly requesting you to get information about the current status of my parcel.