India Post — Non delivery of International Registered parcel

Address:

560071

Hello India Post team,

I have not received one International Registered Parcel from US(via Germany) bearing the tracking number given below

CG[protected]DE

The parcel has entered India through MUMBAI FGN POST OFFICE and were forwarded to BANGALORE SUB FGN POST.

But the tracking page says
"Retention Reason : Call Customs[protected] OR
Email [protected]@gmail.com" When I call to[protected] custom number, they are asking me the local parcel number and also they suggested me to check in phone number[protected] to get the local parcel number but this phone is out of order. I am not sure where can I collect my parcel and I have been trying for last two days. But still I am unable to get. Kindly help me to get this parcel as early as possible

The complaint numbers is [protected].

today(17/12) I am unable to see the tracking page as well which I saw in yesterday.Kindly refer the same in the attachment.

I humbly request the Indian postal services to locate and deliver the parcels to me at the very earliest. I would be much grateful.

Please HELP.