India Post — non delivery of my speed post docket containing my new sbi atm card

Address:

BELTOLA POST OFFICE, HATIGAON POST OFFICE AND GPO GUWAHATI, Kamrup Metropolitan, Assam

Sir,

This bears reference to docket number eb[protected]in which contains my newly issued state bank of india debit card on 1st of march 2019 which has not been delivered to my residence address quoting "insufficient address".
Let me state very clearly here that my post office is beltola post office which has never ever delivered any dockets to my residence address in the past smoothly.
I have raised a complaint regarding this matter to the gpo meghdoot bhawan guwahati but i have not recieved any response in this regard let alone resolution of my complaint.
I am a govt. Employee and am having to run to the bank two times a week and everytime they are maintaining the same thing that its post officr fault who has not bothered to even call on your number if theres any issue regarding the postal address.
I request you to take strict action against the beltola s. O. Post office and also hatigaon post office for failing to deliver such an important docket and just uploading false status as insufficent address which has seem to become a daily excuse for the incompetent postman unable or not finding hard enough or contacting the person to deliver the docket.
Very very poor service by india post.

I will escalate this matter if not resolved within two working days and failure to deliver my above specified docket.

Expect your urgent action in this case.

Regards,
Rony r. Andrews
Beltola tiniali
Guwahati
[protected]