India Post — Parcel has not dispatched from India

On 14th January 2021 my dad has booked a parcel from Rash Behari Avenue S.O (EW[protected]IN) for 4556 EL Paso Dr Plano TX 75024 USA .
Its more then 25 days and the item is still in KOL AP TMO no update yet.My dad checked with all International Postal Service in Kolkata but they couldn't provide any update for the same.
I have no idea what is going on and how long it will take to reach USA.

Please kindly help me in this matter

Thank You
Mithu Chandwani
+[protected]
chandwani.[protected]@gmail.com