India Post — pli

Address:Vadakara head post office, Kozhikode, Kerala, 673101

Sir,
I am having pli (Policy no:[protected] with you, i already registered for online facility with customer id : 64493609, but now while i tried to pay my premium it comes your id is locked, when go through forgot password link option the link is not generating. Kindly do the needful to activate my account.
This is the third time i registered the same complaint, in all cases they had closed the complaint by saying issue resolved link send to registerd mail but i didnt receive any mail and it is not solved
Registered mobile number : [[protected]]
Sum assured : 500000
Registered mail id : [protected]@gmail.com
Regards
Jasilraj. Tk
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Made a speed post on 8th feb.after 12 days, have to visit nearest post office by self and found my product is completely damaged.rat bites were there, cardboard box was torn up.is the kind of service we expect from india post?worst experience.will post the same on social media.people should get away from india post.most downgraded corrupted one!

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