India Post — problem regarding delivery of my pan card

Address:	New Delhi, Delhi
Website:	www.indiapost.gov.in

I applied for my pan card on 21st apr 2018, when i checked the status for my pan card they said that it would be delivered to me on 5th may through india post. But till now india post haven't even contacted me on my address or even tried to call me about how they are going to deliver the product i. E either they will deliver to my home or i would be the one collecting my pan card. They were so negligent regarding my status even before this incident they don't even try to deliver the product on my address. This problem is faced mainly by everyone in our locality due to the negligence of the post office in my area the office in my locality is :-
Kanjhawla s. O-110081 under kanjhawla s. O ccc
I am complaining because i don't want to deal with this issue in future. They have to fulfill their duties regarding the matter. They listed that they tried to contact me but i was not available at my home that is a lie because my mother is always available at my home and they didn't even care to come and deliver the pan card

Consignment number - ea[protected]in