India Post — regarding pan card

Address:

New Delhi, Delhi, 110042

I applied for a pan card about two to three months ago. But i still isn't got my bagged due to some such officers in india post who aren't able to perform their duties as a responsible officer. According to my zip code my post office should be of samaypur badli but my bagged is lying at sector 15 rohini's post office. And postman of this post office isn't able to give my bagged from this post office due to wrong post according to them. Then what should i have to do at this situation.