India Post — registered cover delivered to addressee

Address:

Neamatpur, 713359

Registered cover no rw[protected]in sent through kamalapur po 700028 to bank of india, neamatpur branch, sitarampur po 713359 on 25 july. On 29th july when it didn't reach the addressee as observed by me from tracking system i lodged a complaint online to postal authority. After lodging complaint on 29 july it reached to sitarampur po on 29 july at 10: 56 a. M. But not delivered to the bank till today. It is very important as it contains a term deposit certificate and i am suffering loss for the same. I am a sr citizen at the age of 68 and residing in kolkata and so unable to attend the bank branch and sent it by registered post.