India2Shop — free gift not received even made full payment of the same free gift article

Address:

Mumbai City, Maharashtra, 410210

Pls find below date wise summary

Following are the summary of payment made to india2shop but free gift not received even full payment made for gift.
Order id 20089
Order given for electronic saving set and american polo t shirt
1st payment made on 23rd apr 2017 for rs.3142
Payment for gift 1plus made on 26.05.17 for rs.13497
Service tax+delivery chg paid on 09.06.2017 for rs.4195
Total payment made for rs. 20834
Following contact nos provided and used to contact team member during 2-3 month
Customer care [protected]
Aman sarma [protected]
Himanshu [protected]
Ankit chawala [protected]
Date wise followups and remarks are as below.
Date remarks
26-may-17 id[protected] provided
30-may-17 spoke to customer care and informed that in amazon cost of the same item 1) electronic saving 299/- and 2) american polo t shirt rs.200 are available where as they charged rs 3142. But no proper response received
09-jun-17 some how able to contact ankit, who told that since earlier payment is under dispute i have to make service payment and gift will be despatched immediately
[protected] ankit told to call on 10 th to note delivery order no but no one attended the call
[protected] aman attanded the call at 11 saying he is bussy in conference and he will call. But no one attended the call and not replied to sms also
[protected] ankit attanded the call at 11.30 am and told to provide scan copy of id adhar card and copy of front credit card. Sbi cc told not to provide it was provided at 12.30 pm
[protected] they told they will reversed amont of rs 13 497 by eve on 14 th jun
[protected] no phone call or mails received from them
[protected] called ankit at 11 pm who told that he will update me once he will reach office no update received
From 16.06.2017 to till date i. E 30.10.2018 made many calls to connect to aman, ankit, rohit and many more but they never spok picked up calls and now all the contact nos are showing not exisiting