India2Shop — my assured gift not received after paying all the amount of taxes and charges

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:india2shop.com

I have done an online shopping from india2shop.com from where my assured gift which was hp laptop was to be delivered along with the ordered product.
I received my product but still my assured gift not received. After having conversation on email and customercare they replied that i need to pay service tax and handling charges which i have paid. After paying the charges again i have to call and email for the status which they were not responding and after several calls and email they email me to pay insurance charges. I have paid that also and the stories continue with email and customer service but i haven't received my product. Please help me on this matter. I have all the emails and few telephonic conversation.
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Aug 22, 2017
Updated by prakash.dubey
India2shop is a fraud shopping company as they give Greed about the Free Assured gifts and after that they will loot your money in the name of Service tax, handling charges etc... Even after paying all this to the Company they wont send your Assured gift.

The support team will never reply to your Emails but incase of money transfer related stuffs they will reply with all the details as well as they will call you to make a payment.

This is a fraud company after the payment and follow-ups on customer care number they will ask you your Card details so that they can again take money and do the fraud. So if Anybody facing the same fraud kindly reply on this forum and make this fraud company to be known to the whole world. we can also make a whatsapp awareness regarding this India2Shop a fraud company located at Ghaziabad Uttarpradesh...

so people just be Active and make this in the News so that nobody gets into there Trap..

Thanks
Complaint comments 

Comments

i have ordered a welcome kit from india2shop.com . i have received my welcome kit in 5 days but didn't get my assured gift apple 7 plus 128 i have contact to india2shop customre care on same that they told i need to pay service tax for the warranty card and bill i have made the service tax payment to company after paid my serivce tax i got my mobile in 4 days with box and warranty card now i am using my kit product and mobile in good condition .

always keep your service same
thankyou india2shop support team
Pradip Vekariya's reply, Aug 18, 2017
Hi Neha i have not received my gift pls help me what I do get my gift from india2shop . I have call and mail them number of times but I have not received any response from them. Pls let me know what I do
prakash.dubey's [Complaint's author] reply, Aug 22, 2017
Hi Neha,

It seems that you are the lucky customer or you are the Fake customer...
Thanks Neha for your comments.

I also Paid the service tax and Handling charges. After paying that I got an email to pay the Insurance charge that also after following with customer Care many times. I have paid that too but still I am awaiting for my Assured gift.

I keep following with the support team and all the conversation I am doing on Email and call

Just hoping that I get mine Laptop also...
I have done an online shopping from india2shop.com from where my assured gift which was hp laptop was to be delivered along with the ordered product.
I received my product but still my assured gift not received. After having conversation on email and customercare they replied that i need to pay service tax and handling charges which i have paid. After paying the charges again i have to call and email for the status which they were not responding and after several calls and email they email me to pay insurance charges. I have paid that also and the stories continue with email and customer service. i have paid GST 18% also. but i haven't received my product. Please help me on this matter. I have all the emails and few telephonic conversation. after so many call and mail nobody responding my call.
Pradip Vekariya's reply, Aug 18, 2017
Same is happening with me but today I got mail from them to pay extra GST charge shall I pay or not ????
I got this call from India 2 shop that i am lucky customer who is assured a free gift if I purchase their deal of the day offer of 8252. I selected I Phone 7 for my assured gift and paid amount of 8252. I was told that my gift has been dispatched same day and provided tracking number. After 5 days I got my Deal of day offer but no sign of Apple I phone for which I had gone ahead and accepted their terms. After calling their help line, came to know that my I phone is stuck in Thier logistics and I have to pay GST and packing charges. This was never informed during the initial call. I ageed to pay the above payment. After 3-4 more follow ups, I was again up for a new suprise, I need now pay insurance as well. All this was never communicated. Only after following up they are coming up with new charges. Now I have paid almost 30% of amount. An item which was supposed to be free, ended up paying 30% of the amount.
Still I have not received my assured gift. It's been 3 weeks. Calling them daily but they do not have tracking number for such a valuable item costing 70000 but they gave me tracking number for item which costed 8252. Hahaha. Do not know what to do. Laugh or cry.
I got this call from India 2 shop that i am lucky customer who is assured a free gift if I purchase their deal of the day offer of 8877. I selected I Sony LED Tv for my assured gift and paid amount of 8877/- I was told that my gift has been dispatched same day and provided tracking number. After 5 days I got my Deal of day offer but no sign of LED Tv for which I had gone ahead and accepted their terms. After calling their help line and mail to them, came to know that my I LED Tv is stuck in Thier logistics and I have to pay GST and packing charges. This was never informed during the initial call. Pls let me know shall I agree all their further requirements of har and shipping chargeI ageed to pay the above payment. I have also some mail communication and some recording with them.
prakash.dubey's [Complaint's author] reply, Aug 22, 2017
Please do not pay a single penny because they are fraud and please make some awareness regarding the same...
prakash.dubey's [Complaint's author] reply, Aug 23, 2017
Hi, Today I have made a complaint in consumer Forum : http://consumerhelpline.gov.in/ and I will suggest you all to make a complaint in consumer forum.
You can call on toll free no : 1800-11-4000 and give all the details regarding your complaint, for Reference you can suggest my Complaint no : 399834

All the Best
As per the conversation since the day i bought the product i.e;15th July2017, i have communicated them on daily basis . but still haven't received my assured gift Yet.

Assured Gift::: IPHONE 7 PLUS ( 128 GB)

I got this call from India 2 shop that i am lucky customer who is assured a free gift if I purchase their deal of the day offer of 8252. I selected I Phone 7 for my assured gift and paid amount of 8252. I was told that my gift has been dispatched same day and provided tracking number. After 5 days I got my Deal of day offer but no sign of Sony Smart 43 inch TV for which I had gone ahead and accepted their terms. After calling their help line, came to know that my Sony Smart 43 inch TV is stuck in Thier logistics and I have to pay GST and packing charges. This was never informed during the initial call. I ageed to pay the above payment. After 3-4 more follow ups, I was again up for a new suprise, I need now pay insurance as well. All this was never communicated. Only after following up they are coming up with new charges. Now I have paid almost 30% of amount. An item which was supposed to be free, ended up paying 30% of the amount.
Still I have not received my assured gift. It's been 3 months. Calling them daily but they do not have tracking number

If any any one know the owner or financial venture pl publish his/her name on internet.
This will others also not to do any business like such institutions.
Every one telling their fraud story but no one dropping their mobile no ...it's mandatory guys to form a Group on what's up to be in touch for any update... My no is [protected]

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    Uttar Pradesh
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