[Resolved] IndiaBulls — Credit line not activated

[Resolved] IndiaBulls — Credit line not activated - dhani one freedom card

R raaj6600 May 18, 2021 Jan 11, 2022 This thread was updated on Jan 11, 2022

I am a customer of IndiaBulls Dhani. I have taken a credit limit of Rs. 1, 00, 000.00 which monthly subscription fees is Rs. 899.00 I have clreared their fees on April 30th, 2021 and on the same day they have inactivated my credit line. After several intimation through mail, phone call they didn't activate my Credit Line. Only they call and aske "it will take another 7days" blah blah. But that another 7days didn't come till now. Simply, in this way they are looting customer, cheating with customer like me during this pandemic situation. Requesting to refund my Rs. 899.00 since I haven't use their service for the existing month. I don't need the service any more. Rs.136.00 is pending, please deduct that amount from Rs. 899.00 and refund rest of the amount. Need immediate action. Regards, Rajib Pandit M: +[protected] / +[protected] Mail: rajiv.[protected]@yahoo.com +2 photos Was this information helpful? No (13) Yes (74)
May 18, 2021 Complaint marked as Resolved IndiaBulls has reactivated my credit line. Though they didn't contact me. Just they has sent a mail mentioning that "I am eligible for higher credit line." Mail sent from: [email protected] Others information mentioned in the mail: Web:https://www.dhani.com/ Mail:[email protected] Phone No.:022-67737800 Rajib Pandit M: +91 98301 99556/ +91 98319 42000 IndiaBulls customer support has been notified about the posted complaint. Verified Support May 20, 2021 IndiaBulls Customer Care's response Dear Customer, We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future. Regards, Team Dhani Verified Support May 24, 2021 IndiaBulls Customer Care's response Dear Customer, We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue. Regards, Team Dhani Verified Support May 25, 2021 IndiaBulls Customer Care's response Dear Customer, Please be assured that our team is already working on your concern and will provide you with an update soon. Verified Support May 26, 2021 IndiaBulls Customer Care's response Dear Customer, Please be assured that our team is already working on your concern and will provide you with an update soon.
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