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indiabulls.com
3.1
Updated: Jul 29, 2025
Complaints 2694
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1181
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R
Rk_1705
May 22, 2021
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I have account on dhani. Today early morning I transferred two amount 3000 n 5000 to beneficiary account but still not credited to that account. Why are you taking this much time?

Registered mob. [protected]
IndiaBulls customer support has been notified about the posted complaint.
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Dear Customer,

Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

Regards,
Team Dhani
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    R
    Rk_1705
    May 22, 2021
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    Transaction was made at dhani . I transferred rs 8000 on early morning to beneficiary account but not credited yet . Why are taking this much time? My registered mob. [protected]
    IndiaBulls customer support has been notified about the posted complaint.
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      R
      Rahuldev030
      May 22, 2021
      Resolved
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      Resolved

      Hi team,

      I'm Rahul having loan with indiabulls dhani app. They have given us a facility so called dhani games to earn cash and reduce the emi, which i have used and also earned cash in hundreds. But as per their guidelines they did not converted that cash into my dhani wallet (Even though i have paid the emi's on time).in fact they have deducted that dhani cash without informing me. I have tried to contact them but their team is not available to support by giving lockdown's reason. Please help because i have spent more that 3 months time on it just to play games.
      +1 photos
      Aug 9, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      Verified Support
      May 24, 2021
      IndiaBulls Customer Care's response       Dear Customer,

      Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

      Regards,
      Team Dhani
      May 24, 2021
      Updated by Rahuldev030       [protected] my contact no
      Verified Support
      May 25, 2021
      IndiaBulls Customer Care's response       Dear Customer,

      We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

      Regards,
      Team Dhani
      Verified Support
      May 26, 2021
      IndiaBulls Customer Care's response       Dear Rahul,

      We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

      Regards,
      Team Dhani
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        S
        Somnath gayen
        May 22, 2021
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        I have paid 4980rs using my dhani card to paytm merchant on 3rd may but the transaction was failed and my money is debited by dhani.i have contacted several times in dhani but they did not gave my money back by showing excuses today is 22th may almost 19 days gone my money has been stucked and stolen by dhani.please provide my money back i am sharing the transaction receipts.
        Dhani account
        Name-somnath gayen
        +2 photos
        IndiaBulls customer support has been notified about the posted complaint.
        View replies
        I have paid 5000rs using my dhani card to paytm rent payment on 26 may but the transaction was failed and my money is debited by dhani. when will i get my money back??

        Money debited from dhani pay wallet but not refunded - Comment #3838001 - Image #0
        Money debited from dhani pay wallet but not refunded - Comment #3838001 - Image #1
        Reply
        IndiaBulls Customer Care's response, May 28, 2021
        Verified Support
        Dear Customer,

        Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

        Regards,
        Team Dhani
        C4p7a1n's reply, May 28, 2021
        Contact no.. 7050384746
        Dhani Customer id - 0070986089
        IndiaBulls Customer Care's response, May 31, 2021
        Verified Support
        Dear Customer,

        We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

        Regards,
        Team Dhani.
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          S
          Somnath gayen
          May 22, 2021
          Resolved
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          Resolved

          I have paid 4980rs using my dhani card to paytm merchant on 3rd may but the transaction was failed and my money is debited by dhani.i have contacted several times in dhani but they did not gave my money back by showing excuses today is 22th may almost 19 days gone my money has been stucked and stolen by dhani.please provide my money back i am sharing the transaction receipts.

          Name-somnath gayen
          +2 photos
          May 22, 2021
          Complaint marked as Resolved 
          My problem is not resolved.my money is still not refuned.dhani has stole my money. I have mailed them 8 times but they didnot gave me that response of my money. Their email [email protected]
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          May 24, 2021
          IndiaBulls Customer Care's response           Dear Customer,

          Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

          Regards,
          Team Dhani
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            R
            raaj6600
            May 21, 2021
            Resolved
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            Resolved

            I would like to inform you that again, IndiaBulls deactivated my credit line. I have cleared my 1st EMI, nevertheless it's been deactivated.

            Requesting, kindly look after the matter in urgent basis. Repeatedly it's happening which us really irritating. Where is the problem?

            Regards,
            Rajib Pandit
            M: +[protected]/ +[protected]
            Mail: rajiv.[protected]@yahoo.com
            +4 photos
            Jun 7, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
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              thesaransh
              from Noida, Uttar Pradesh
              May 21, 2021
              Resolved
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              Resolved

              I am receiving marketing sms from indiabulls daily regarding loans, Credits and more. I've never subscribed to any sms or mail service. Kindly unsubscribe me from your mailing list or I'll have to take action against this. My number is [protected]
              Aug 13, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2021
              IndiaBulls Customer Care's response               Dear Saransh,

              We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

              Regards
              Team Dhani
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                N
                Nitish4393
                May 20, 2021
                Resolved
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                Resolved

                Dear sir, today I have made payment from my wallet to my bank account of 100 rs but my money got deducted and it is not showing now in my bank account ... Please help
                +1 photos
                May 21, 2021
                Complaint marked as Resolved 
                After complaining here complaining has taken immediat action.. and i got my money back in 1 hr thank u ..🙏🙏
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                May 21, 2021
                IndiaBulls Customer Care's response                 Dear Customer,

                Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                Regards,
                Team Dhani
                May 21, 2021
                Updated by Nitish4393                 Thank u sir.. I got my money in 1 hr just after complaining here
                Verified Support
                May 23, 2021
                IndiaBulls Customer Care's response                 Dear Nitesh

                "We are glad to hear that. Thank you for choosing dhani. We hope you refer us to your friends & family also.

                Regards,
                Team Dhani"
                View replies
                Dear sir, today I have made payment from my wallet to my bank account of 390 rs but my money got deducted and it is not showing now in my bank account ... Please help
                My phone no. is [protected]

                Money got deducted from my wallet but it is not showing in my bank account - Comment #3836101 - Image #0
                Money got deducted from my wallet but it is not showing in my bank account - Comment #3836101 - Image #1
                Reply
                Dear sir, yesterday I have made payment from my wallet to my bank account of 500 rs but my money got deducted and it is not showing now in my bank account ... Please help
                Reply
                IndiaBulls Customer Care's response, May 26, 2021
                Verified Support
                Dear Sibasankar Sahu,

                Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                Regards,
                Team Dhani
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                  R
                  Rupak@83
                  from North Lakhimpur, Assam
                  May 20, 2021
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                  Address: NORTH LAKHIMPUR ASSAM

                  Madam,
                  I respectfully inform you my name is Rupak Boruah my customer ID-
                  [protected], Opening Dt-25/01/21, application CL 12357738 and register mobile number [protected]
                  Kindly help me close my dhani Account
                  Contact Number [protected]
                  My Reg Email address [protected]@gmail.com
                  I not interest your loan application and wallet kindly deactivate my wallet account, Dhani, ACH ECH close unnecessary debit my savings.. I all repayment done successfully completed but unnecessary debit my account balance 28/05/21 return my money back my bank account
                  मेरा, application अभी तक (block) ब्लॉक हो गया है, application area कि वज़ह से application open नही कर सकते हैं क्योंकि मेरा Monthly subscription हर महीने बैंक से कटा जा रहे हैं, आप लोगों कुछ मदत कर सकते हैं, अतः बैंक से over चार्ज ले लिया है, जल से जल कुछ मदत करे, मेरा Dhani फ्रीडम भी Cancel कर दीजिए
                  IndiaBulls customer support has been notified about the posted complaint.
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                    S
                    Soumendu Bikash Patra
                    May 20, 2021
                    Resolved
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                    Resolved

                    Dear team,
                    Paytm Transaction failed and amount not credited.
                    Customer ID - [protected]
                    "9000 inr has been refunded to RBL bank account 508507****1195. refund reference number[protected]."

                    Please credit the amount in dhani wallet.

                    Debit card ending with 1195

                    My mobile number - [protected] / [protected]
                    Aug 14, 2021
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Verified Support
                    May 24, 2021
                    IndiaBulls Customer Care's response                     Dear Customer,

                    We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

                    Regards,
                    Team Dhani
                    View replies
                    Dear Customer,

                    We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                    Regards,
                    Team Dhani
                    Reply
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                      R
                      Rajsheerin
                      May 19, 2021
                      Resolved
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                      Resolved

                      Address: Madanapalli

                      Sir i have transferred 4890 rs with processing of 134 from dhani wallet to my bank account number [protected] now i didnt recieved my money to my bank account, i want to know where is my money now, its urgent my mobile number [protected]
                      +1 photos
                      May 19, 2021
                      Complaint marked as Resolved 
                      Ok team i appreciate your efforts to my complaint, i really got worried about my money but now i feel breathable i recieved my money thank you
                      IndiaBulls customer support has been notified about the posted complaint.
                      May 19, 2021
                      Updated by Rajsheerin                       I need my money back sir its still stucked but company stated as resolved

                      Verified Support
                      May 20, 2021
                      IndiaBulls Customer Care's response                       Dear Customer,

                      Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                      Regards,
                      Team Dhani
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                        R
                        Rakshith Bond
                        May 19, 2021
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                        I have transferred amount of 150 rs to bank it's been more than 48 hrs and I still haven't received it
                        IndiaBulls customer support has been notified about the posted complaint.
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                          R
                          Rakshith Bond
                          May 19, 2021
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                          It's been more than a few days since i transferred amount of 150 rs from wallet to bank and I still haven't received it
                          +1 photos
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          May 20, 2021
                          IndiaBulls Customer Care's response                           Dear Customer,

                          Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                          Regards,
                          Team Dhani
                          Jun 10, 2021
                          Updated by Rakshith Bond                           I have received the amount this issue has been resolved
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                            P
                            Praveen12fas
                            May 19, 2021
                            Resolved
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                            Resolved

                            I transferred money to bank from dhani pay wallet to my bank
                            Still not deposited,
                            And I worte some mails, they haven't replied or called me
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                            Regards,
                            Team Dhani
                            Reply
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                              T
                              tousifsait
                              from Bengaluru, Karnataka
                              May 19, 2021
                              Resolved
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                              Resolved

                              Hi login id [protected]

                              I was doing transaction at mobikwik utility bill payment 918 transaction was fail but my money is debited from dhani wallet kindly refund the same
                              +2 photos
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Verified Support
                              May 20, 2021
                              IndiaBulls Customer Care's response                               Dear Customer,

                              Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                              Regards,
                              Team Dhani
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                                V
                                Vishu9512
                                May 18, 2021
                                Resolved
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                                Resolved

                                Sir i have made a transaction on dhani on 13 of may 2021 of 933 but still it is not credited back to my account after a failed transaction...its almost 7 days now
                                +2 photos
                                May 22, 2021
                                Complaint marked as Resolved 
                                I have called them several times on there cousmter care no...than only it get solved...
                                IndiaBulls customer support has been notified about the posted complaint.
                                May 19, 2021
                                Updated by Vishu9512                                 Sir how much time it will take to get credited back its almost 7 days now
                                Verified Support
                                May 21, 2021
                                IndiaBulls Customer Care's response                                 Dear Customer,

                                Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                Regards,
                                Team Dhani
                                May 21, 2021
                                Updated by Vishu9512                                 [protected]
                                Alternate no.[protected]
                                Verified Support
                                May 23, 2021
                                IndiaBulls Customer Care's response                                 Dear Vishu,

                                We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                                Regards
                                Team Dhani
                                Verified Support
                                Jun 08, 2021
                                IndiaBulls Customer Care's response                                 Dear Vishu,

                                We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                                Regards,
                                Team Dhani.
                                Verified Support
                                Jun 09, 2021
                                IndiaBulls Customer Care's response                                 Dear Vishu,

                                We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                                Regards,
                                Team Dhani.
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                                  U
                                  Ujjwalagg25
                                  May 18, 2021
                                  Resolved
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                                  Resolved

                                  I am transferred money from my dhani wallet to my account I am not received money in my account ?????
                                  +1 photos
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 21, 2021
                                  IndiaBulls Customer Care's response                                   Dear Customer,

                                  Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

                                  Regards,
                                  Team Dhani
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                                    B
                                    Bpratik 609
                                    May 18, 2021
                                    Resolved
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                                    Resolved

                                    Hi,
                                    I have already cleared dhani loan in this month, why i charged for 500₹ for cheque bounce.
                                    PFA

                                    Regards,
                                    Pratik Abasaheb Bhalerao
                                    +2 photos
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                                    Regards,
                                    Team Dhani.
                                    Reply
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                                      R
                                      raaj6600
                                      May 18, 2021
                                      Resolved
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                                      Resolved

                                      Credit line not activated - dhani one freedom card

                                      I am a customer of IndiaBulls Dhani. I have taken a credit limit of Rs. 1, 00, 000.00 which monthly subscription fees is Rs. 899.00 I have clreared their fees on April 30th, 2021 and on the same day they have inactivated my credit line. After several intimation through mail, phone call they didn't activate my Credit Line. Only they call and aske "it will take another 7days" blah blah. But that another 7days didn't come till now. Simply, in...
                                      +2 photos
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                                      R
                                      Rajib Pandit
                                      May 17, 2021
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                                      I am a consumer of IndiaBulls Dhani. I have availed a loan of Rs. 1, 00, 000.00 which monthly subscription fees is Rs. 899.00 . I have already cleared that fees on April 30th 2021 but till date they didn't activate my credit line. I have sent several mails to them but only they are passing the times by asking "require another 7days require another 7days" blah blah. It's a monthly service. If they pass the days in this way they will be the gainer and I will be looser since it's a monthly service.

                                      However, I am sending few screenshots for your ready reference. Expecting a speedy and positive response from your end.

                                      Regards,
                                      Rajib Pandit
                                      M: +[protected] / +[protected]
                                      +2 photos
                                      IndiaBulls customer support has been notified about the posted complaint.
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