IndiaCakes.com — Order Number 507070

Order ID # 507070
Delivery Date: 31/12/2020
I would like to escalate about my order. I had an extremely poor and bad experience after ordering cake from your company . The order was supposed to be delivered on 31st Dec, 2020. It was not delivered on that day .
On calling your customer service on 1st Jan, 2021 they said it will be delivered by 3 pm today. Again it was not delivered, after calling again at 3.30 pm I was told that my order cannot be delivered as vendor has refused.

I would request a full refund for the same ASAP. PlEASE NOTE THAT I DO NOT WANT THE COUPON CODE, REFUND THE AMOUNT TO PAYTM WHICH WAS THE MODE OF PAYMENT,

This was my first order and the experience was worst. Called the customer service 16-17 times and they picked up and no response was given.

Horrible customer service and extremely poor delivery. Would never recommend this website to anyone. Would be posting the same review on google and other social media platforms for people to be aware of this and warn them not to imply their trust for their special days in your company.