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IndiaCakes.com Complaints & Reviews

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Last updated Aug 20, 2024
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IndiaCakes.com reviews & complaints page 2

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I
IndhuBaskar
from Dharmapuri, Tamil Nadu
Nov 6, 2023
Nov 29, 2023
This thread was updated on Nov 29, 2023
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Regarding received Wrong cake

Hi
I'm Indhu from Dharmapuri

My order ID : 22108094

I have order Strawberry cake (half kg) which was around 633 rs,

But I received wrong Cake

I didn't get any proper response from support

I NEED MY MONEY BACK AND READY TO SEND THIS WRONG CAKE BACK TO THEM...
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J
Jais.sonam89
Nov 1, 2023
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Order 22107828 was never delivered

They haven't delivered my order on the given date. I asked them to cancel it and refund the amount but no reply....
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J
Jais.sonam89
Nov 1, 2023
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Order 22107828 not delivered

Neither my order was delivered nor they have refund the amount.
Please refund it....
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P
Parker2023
Oct 19, 2023
Nov 29, 2023
This thread was updated on Nov 29, 2023
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Order cancelled but no refund

Online Cake delivery for Tamil Nade was placed in IndiaCakes.com for 18th of Oct, night delivery and amount of 721.56 amount was paid. Order 22107130 was generated but no delivery made.

I've asked to cancel it but they requested again for 150 amount more. I told kindly cancel it and refund it but no reply and Called them multiple times which they don't answer it.

Hence, I'm placing the complaint for full refund....
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S
Saj1303
Oct 18, 2023
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Order 22107036 Cake not delivered

I ordered a cake for 525.00 which was never delivered. The website did look dodgy but I was in a hurry to sort out a cake for same day delivery so failed to scrutinise.
I am posting my plight here so that others don't fall trap to this cyber fraud.
The modus operandi works brilliantly for IndiaCakes.com as helpless customers are forced to forget about their small loss rather than chase up for 500-1000rs.
Just imagine...
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T
Totan1309
from Kolkata, West Bengal
Oct 14, 2023
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Wrong item

Address: Mumbai bhiwandi

I have ordered 2 cargo pants costing 899 but they have delivered a dirty messy jeans.. I have opened all the three packs which is packed by the parcel where each and every parcel has different shipping adress stickers. I am attached the photos of all shipped stickers. Please review the attachment and do the needful as soon as possible. Thank you. Order details & massage from said company below
Order Picked: Hi Subhas, your FACTION...
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R
Rambo13579
Sep 30, 2023
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Order 22106324 not delivered

Address: Pune maharastra

Birthday cake order full payment with extra charge total 1500 paid but not delivered no call from delivery unit, customer care also not reponds they are cheating and charging money online from all the valued innocent customers. Please take action on them they have to put in custody under cyber crime....
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R
romala
Sep 30, 2023
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Not delivering and asking for extra charges

I have ordered the cake and bouquet yesterday now they asking for extra delivery charges and customer service was very rude and not giving proper solution
https://www.indiacakes.com/...
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J
Jjd786
from Mumbai, Maharashtra
Sep 20, 2023
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Fraudulent website

Address: India Cakes Pvt Ltd Registered Address :- G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India, Mumbai City, Maharashtra

This is a fraudulent website. The payment gateway looked like a phishing site but since I had ended up spending so much time figuring out what to order, I went ahead & ordered using my Paytm balance & after receiving the payment, instead of giving me an order id, their page gave error & asked me to refresh. Like a fool I did that & added same things to cart & made another payment this time using my UPI id. Again no notification but an email...
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A
Ajinu
Sep 20, 2023
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Cake Not delivery Need Refund

Address: G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India

I ordered a cake in Indiacakes 11th September order ID 22105702 delivery date 19th September.

The didn't delivery the cake it for the birthday cake total family waiting fir the cake.

IndiaCakes they did not give any update about this 19the September I received a email and SMS regarding the delivery payment I pay this also.

I try to contact the customer care they don't answer didn't get replay...
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A
Aishwaryahii
Sep 16, 2023
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Missing products from the order.

Address: Losal

I order a birthday cake on 14th September from them. I chose a hamper one instead that had a cake with 6 roses and 2 dairy milk chocolates.
But I only received a very simple cake, they didn't even mentioned the submitted message on cake. No roses. No chocolates. Their policy says that if they're unable to get flower's they're gonna add in more chocolates. But they did nothing. I paid them the hamper price while placing the order and...
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S
Satyam5
Sep 16, 2023
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Cake order not delivered - 22105798

I placed the cake order # 22105798 however the same not delivered.
I spoke with their customer care before placing the order, they confirmed to place the order. After I place the order they asked to pay additonal amount for delivery charges which is almost 80% of the cake charges. When I called them to enquired they didn't reponded and even disconnected the calls. Its very pathetic....
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S
Satyam5
Sep 16, 2023
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Cake order not delivered

I placed order in website for cake. The cake was not delivered and very ridiculous response recieved from them when I approached them.
I spoke with their customer care before placing the order, they confirmed to place the order. After I place the order they asked to pay additonal amount for delivery charges which is almost 80% of the cake charges. When I called them to enquired they didn't reponded and even disconnected the calls....
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L
Lukupiku
from Jorhat, Assam
Sep 15, 2023
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Non delivery of cake

Today I ordered a birthday cake in the morning and it has not been delivered yet. I made a successful payment of rs 722.25 Yet They are asking for extra payment of rs 450 saying that address is too far. Haven't they saw the address before? They are ruining a person's special day . They are fraud. Worst customer service ever. No money has been refunded yet. I sent them an email but no response from their side. They are taking money from people...
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A
abcxyz5859
from Bokaro Steel City, Jharkhand
Sep 6, 2023
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Didnt delivered my flower bouquet

I ordered a flower bouquet for my friend and made the payment of 413 which was successful but in the morning I got a message in need to make a payment of 275 as the distance is a bit far. So I again made the payment. And then after few hours they called me told me that flowers aren’t available so we will deliver cake to which I agreed but they haven’t delivered a single thing. And when I tried to connect them with the call they simply...
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Address: Registered Address G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India
Website: IndiaCakes.com

I have made a transaction on 3rd september on this below website,
https://www.indiacakes.com/
I was informed that the order wil be delivered before 2 PM on the same day or atleast at the earliest but it is not happened nor attending the phone call.

No product was delivered as per the order .

I would request to refund the amount i have paid as per below trasnaction referrence,

04/09/2023...
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I have made an order of a cake and the order no is this 22105210. They have taken extra delivery charges but didn’t deliver the order yet. I made it on 28 Aug which was supposed to reach next day, but its 1 Sep, I didn’t get any response from their side even they are not picking....
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N
naushad01
from Gurgaon, Haryana
Aug 29, 2023
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Request for Refund

Address: J3/61 J EXT STREET NO 7, 2nd Floor Opp Hans Appartment LAXMI NAGAR

Hi Team,

Order No:22105006

This order was given on 22nd August with 2 quantity cakes...next day I had received only 1 cake at @2:30pm after that t I logged a complaint to customer care according to her waited till 7 pm it's coming. but unfortunately, it was not coming then next I had an again call then she told me to wait for today I sent a cake but I did not agree because that birthday was gone then why did...
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A
aninditatiwari
from Gwalior, Madhya Pradesh
Aug 28, 2023
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Payment along with additional payment for delivery done but cake not delivered

Address: Pune

My order number is 22105185, i have ordered a cake along with additional 275 for delivery but the cake is not delivered. The customer service is not responding or returing any calls . Please help...
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A
Apple01
Aug 15, 2023
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Order cancelled by them and not refunding

Address: G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India. Call: +912066222222

I had order a cake on 14 Aug 2023 and paid ₹518.81 and they insured me that they will deliver it next day on time. But on next day I received a mail from Roseline asking 275 delivery charge because as per them delivery place is far from their center.
First of all they should have cleared that before the payment. They mailed me so next day. Now I want my money back immediately and warned everyone before ordering from IndiaCake.combr...
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