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IndiaCakes.com Complaints & Reviews

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Last updated Apr 2, 2024
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101 Krishna Sagar Residency , Patolewadi, Old P B Road
Kolhapur
Kolhapur District
Maharashtra
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416005

IndiaCakes.com reviews & complaints page 9

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L
Latha Baskar
Jun 11, 2022
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Cake not delivered and also money not refunded

Order number was 1733688.

Order Date: 7 Jun 2022

Cake not delivered and also

Money not refunded.

No response also....
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V
Veenu25
from Kareli, Madhya Pradesh
Jun 11, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Fraud website- Took money,cake never delivered

I placed order on 8 june to get the cake deliver for 9 June, initially it said no delivery charges next day they asked for extra rs 275 for delivery, I paid that. Than no contact from them, i tried calling no one recived the calls I kept emailing no response, next day I checked webiste for my order than someone spoke on chat, she was very rude. Than tsh said somene wmet to deliber but no body picked the call so asle dher to give me numner...
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S
Somen yada
from Hyderabad, Telangana
Jun 10, 2022
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Do not deliver even after taking extra delivery charge, that too without prior information

Website:www.indiacakes.com

My Order number 1733342 ordered delivery date was 02 june 2022
I ordered a half kg strawberry cake the worth of Rs. 1200/-and Rs. 150/- one the occasion of Birthday, they accept orderd successfully but on the day i called many times but they don't respond after several times they called that they are not able to deliver that product on the location (when the location was in city) and when i was calling to giving numbers they cut my...
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My biggest mistake ordering them..they charged extra 150 later for delivery and evening telling delivery not possible..around 2000rs. i request indian government these thieves should be put behind bars and site should be blocked. our hard earned stolen from indiacakes....
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N
Nilima Sharma
Jun 8, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
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Fraud and cheating

Address:G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India
Website:www.indiacakes.com/contact-us

On 6th June 2022, I ordered black forest cake and 6 roses from India cakes ( https://www.indiacakes.com/?SID=c5c55e550d6b7bf9590a03cd4c2852a5 ) to be delivered to my mother in Darjeeling. It showed that they can deliver the product to the receiving pincode, however they called again and said that the location being far I need to pay extra ₹150/-. I did it. Even on several
Follow ups (which as not easy at all), the product was not...
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M
me_ishu
Jun 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My payment was successful but no product/item received

I had order cake from IndiaCakes.com for the birthday on 05.06.22 which was on Sunday. I haven't received any mail regarding the tracking or if it had delivered or not. When I try contacting the customer care. It was an auto regenerated voice that stated we will be available only from 10 am to 7pm from Monday to Saturday. I tired to send mail But no response . The cake which I order costs around 499 with few offers I bought it for 471.56....
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D
DEVA ARPUTHA Annes
Jun 5, 2022
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1 Kg Black Forest Cake with 6 Red Roses Bunch

I have ordered a choclate cake on 25 May 22 on my Wedding day and for delivering the cake they were asking extra 150/- for the delivery charges. I did not give, neither they have deliver the cake . if i ask for refund they ask me to contact cake shop and they dont care also. then someone say refund only form of coupen code.please help to get my refund.

Order No - 1732945
May 25, 2022

Billing Info
Deva...
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A
Amresh pal
Jun 2, 2022
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Profile verification

Address:Padarathpur Bypass road kannnauj

Amresh pal [protected] sir meri id profile verification pending may padi hai please help me...
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9
9930758580
Jun 1, 2022
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Non delivery of order No.1732730

Address:This company is apparently located in Pune

I had ordered an anniversary combo amounting to ₹900/- on which they have a concession of ₹50/- so I’ve paid an amount of ₹850/- for the same. However not only have they not delivered the cake & flowers, the next day they’ve asked for a further payment of ₹250/- saying the delivery is far off from their location. I had asked them to refund the amount I’ve paid but so far they haven’t done so. On contacting frequently on the...
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R
rkskumar
May 29, 2022
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Order number 1733032

While order placed no delivery charges shown zero. Later they Asked for additional 275 rupees as delivery charge for 515 rs product. They not delivered or returned the money. Alternatively told them to deliver in Palava City but Surprise to hear Palava City also out of city....
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S
sanal_radhakrishna
May 25, 2022
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Order not Delivered and Amount not refunded

Address:Mumbai

Order No:1732929
We placed order on 25/05/2022 11:20 AM. They have charged total of Rs. 965/-(First Rs 840/- and then charged extra Rs 125/- saying it is village) They told the order will receive at 7:30 PM. But the chat box and the contact numbers are unresponsive after 7 PM.

Amount is not refunded. Please do the needful....
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S
Saranya Jegannathan
May 24, 2022
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Cake not delivered and money not refunded

I had ordered a cake on india cake on the 23rd of may . They did not deliver the cake nor have they returned the money .i request for a refund immediately...
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S
shrijoy chowdhury
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
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Fraud site for ordering cake

I had ordered cake for today and paid an amount of Rs.614. They confirmed the ordered yesterday and today morning they send a mail for paying an extra Rs.275 for delivery. This site is a fraud. On contacting the customer care the person started quarelling.

My order ID is 1732743....
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M
Maruti Gutti Gutti
May 22, 2022
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Order not delivered

Address:Kollur at post chincholli tq kalburgi dist

Dear indian cake.
As I orders cake in your web site after discussing the availability of delivering facilities to the my address I have placed ordered made and payment also made online but now they not delivered the cake and even I have call them 10 to 15 times but there is no response from them even it was not possible to me to celebrate my son birthday it was so same on you .
So I kindly request you to refund the amount immediately...
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J
jaxonkm
May 19, 2022
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Cake not delivered after payment

I ordered a cake number 1732536 seeing that free delivery later i enquirer asked delivery charge so I asked them to cancel and refund but money not refunded...
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P
pkm1186
from Raipur, Chhattisgarh
May 14, 2022
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Cake not delivered

Address:Kolhapur Maharsatra
Website:indiacakes.com

Hi Sir,
I had orderd a cake on Mother’s Day from Indiacakes.com got received the payment info
Your payment against order 1731698 is successful.
Order ID
1731698
Payment date
08 May 2022, 05:46 AM
Amount
INR 471.56
Payment method UPI
[protected]@okicici

After few hours they asked for another 250 rs as delivery charge I thought since the delivery is near by...
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S
shrija nair
May 13, 2022
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Order not delivered and money gone

Address:Kolhapur

My order number is 1732192. It didn't get delivered today. I had booked the cake for my sister's bday in kerala which was today. I want the refund....
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M
manya_
May 13, 2022
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Product not delivered and refund not initiated

I had ordered two cakes with order nos. 1732100 and 1732097 from IndiaCakes.com and they were not delivered. And now they are not initiating refund. They didn't respond to my calls and mails....
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D
Dhanya Mohandas
from Mumbai, Maharashtra
May 12, 2022
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Delivery not done

Address:G-18, Malti Towers, Near Kiran Bungalow, Tarabai Park, Kolhapur, 416003, Maharashtra ,India

We have placed a order no Indiacake.com order no : 1732090, Inspite of paying the amount inccured for the cake, they have asked to pay Rs.250 additional for delivery which was said to be free initially . After paying the same the delivery was not done .
And now they are nor sending any response to emails nor any answer to calls, Also tried connecting via online chat, and they asked to share a email which was again done and have no...
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K
kunalkkabra
from Pune, Maharashtra
May 12, 2022
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Order 1731993 is not delivered properly

Order ID 1731993 is not delivered properly.

I have ordered Cake and Flowers to deliver between 9 to 11 pm on 10th May.
I paid an extra Rs 250 for the mentioned timing.
It was delivered too early at 7 pm.

Only Cake is delivered, not flowers. I have paid a total amount upfront for cake and flowers.

Cake and flowers were for the 25th anniversary and Order was not delivered properly....
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