Claimed

IndiaCakes.com Complaints & Reviews

1
Last updated Aug 20, 2024
Complaints 844
Resolved
30
Unresolved
814
Quick Links
Statistics
Share
Contacts

File a complaint to IndiaCakes.com

Having problems with IndiaCakes.com?

File a complaint and get it resolved by IndiaCakes.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

IndiaCakes.com reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Geetha Pemmaraju
Jun 28, 2022
Report
Copy

Ordered cake not delivered

I have ordered cake and not delivered and money is also not refunding

It's been a month now you are not refunding money...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shefu03
Jun 19, 2022
Report
Copy

Hidden charges and pathetic customer service

There are extra hidden charges that are shared after we place the order and pay. After completing the order and payment, they send another email with extra charges and keep your order on hold until you pay those charges.
Customer service is pathetic and uneducated. The Track link does not work that is shared in the confirmation email. It is a fraud website and should be banned...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LiyaDove
Jun 18, 2022
Report
Copy

Cake not delivered and amount not refunded

I ordered cake on 4th May 22 and reply was cake couldn't be delivered . And when I enquired amount amou t they informed that they will be providing coupon which can be used in next order.
I used this coupon and ordered cake on 18th June 2022 and again they reply as cake could not be delivered for order No 1734042

Fraud company and worst service cheating people in the name of delivering cakes.

I don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gowthaman socrates
Jun 18, 2022
Report
Copy

Indiacakes cheaters

I placed an order (birthday cake to my wife) at indiacake.com and Also paid for midnight delivery (11.55 am) extra 250rs. Fortunately, for the receiver, I gave my number. Around 8:30 pm delivery boy called me for the location, I ask the delivery person where is the cake from. The delivery guy said we aren’t coming from that company directly. We are only intermediate. That website paid money to us, we go to bakery, order cake, & delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arthi Kannan
Jun 16, 2022
Report
Copy

Cake not delivered

Hi,

I've placed an order for cake delivery at night time between 9pm and 11.55pm. The wasn't delivered, the tracking wasn't working and the delivery person never called me. They are also not refunding. No response from customer care as well. Please find the order details below

Your Order No - 1734085
Placed on Jun 15, 2022, 6:25:12 PM

Items Qty Price
Yummy Mango Cream Cake Half Kgbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Latha Baskar
Jun 11, 2022
Report
Copy

Cake not delivered and also money not refunded

Order number was 1733688.

Order Date: 7 Jun 2022

Cake not delivered and also

Money not refunded.

No response also....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
V
Veenu25
from Kareli, Madhya Pradesh
Jun 11, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
Report
Copy

Fraud website- Took money,cake never delivered

I placed order on 8 june to get the cake deliver for 9 June, initially it said no delivery charges next day they asked for extra rs 275 for delivery, I paid that. Than no contact from them, i tried calling no one recived the calls I kept emailing no response, next day I checked webiste for my order than someone spoke on chat, she was very rude. Than tsh said somene wmet to deliber but no body picked the call so asle dher to give me numner...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Somen yada
from Hyderabad, Telangana
Jun 10, 2022
Report
Copy

Do not deliver even after taking extra delivery charge, that too without prior information

Website: www.indiacakes.com

My Order number 1733342 ordered delivery date was 02 june 2022
I ordered a half kg strawberry cake the worth of Rs. 1200/-and Rs. 150/- one the occasion of Birthday, they accept orderd successfully but on the day i called many times but they don't respond after several times they called that they are not able to deliver that product on the location (when the location was in city) and when i was calling to giving numbers they cut my...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My biggest mistake ordering them..they charged extra 150 later for delivery and evening telling delivery not possible..around 2000rs. i request indian government these thieves should be put behind bars and site should be blocked. our hard earned stolen from indiacakes....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nilima Sharma
Jun 8, 2022
Jun 8, 2022
This thread was updated on Jun 8, 2022
Report
Copy

Fraud and cheating

Address: G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra , India
Website: www.indiacakes.com/contact-us

On 6th June 2022, I ordered black forest cake and 6 roses from India cakes ( https://www.indiacakes.com/?SID=c5c55e550d6b7bf9590a03cd4c2852a5 ) to be delivered to my mother in Darjeeling. It showed that they can deliver the product to the receiving pincode, however they called again and said that the location being far I need to pay extra ₹150/-. I did it. Even on several
Follow ups (which as not easy at all), the product was not...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
me_ishu
Jun 6, 2022
Resolved
Report
Copy
Resolved

My payment was successful but no product/item received

I had order cake from IndiaCakes.com for the birthday on 05.06.22 which was on Sunday. I haven't received any mail regarding the tracking or if it had delivered or not. When I try contacting the customer care. It was an auto regenerated voice that stated we will be available only from 10 am to 7pm from Monday to Saturday. I tired to send mail But no response . The cake which I order costs around 499 with few offers I bought it for 471.56....
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
DEVA ARPUTHA Annes
Jun 5, 2022
Report
Copy

1 Kg Black Forest Cake with 6 Red Roses Bunch

I have ordered a choclate cake on 25 May 22 on my Wedding day and for delivering the cake they were asking extra 150/- for the delivery charges. I did not give, neither they have deliver the cake . if i ask for refund they ask me to contact cake shop and they dont care also. then someone say refund only form of coupen code.please help to get my refund.

Order No - 1732945
May 25, 2022

Billing Info
Deva...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amresh pal
Jun 2, 2022
Report
Copy

Profile verification

Address: Padarathpur Bypass road kannnauj

Amresh pal [protected] sir meri id profile verification pending may padi hai please help me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
9
9930758580
Jun 1, 2022
Report
Copy

Non delivery of order No.1732730

Address: This company is apparently located in Pune

I had ordered an anniversary combo amounting to ₹900/- on which they have a concession of ₹50/- so I’ve paid an amount of ₹850/- for the same. However not only have they not delivered the cake & flowers, the next day they’ve asked for a further payment of ₹250/- saying the delivery is far off from their location. I had asked them to refund the amount I’ve paid but so far they haven’t done so. On contacting frequently on the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rkskumar
May 29, 2022
Report
Copy

Order number 1733032

While order placed no delivery charges shown zero. Later they Asked for additional 275 rupees as delivery charge for 515 rs product. They not delivered or returned the money. Alternatively told them to deliver in Palava City but Surprise to hear Palava City also out of city....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanal_radhakrishna
May 25, 2022
Report
Copy

Order not Delivered and Amount not refunded

Address: Mumbai

Order No:1732929
We placed order on 25/05/2022 11:20 AM. They have charged total of Rs. 965/-(First Rs 840/- and then charged extra Rs 125/- saying it is village) They told the order will receive at 7:30 PM. But the chat box and the contact numbers are unresponsive after 7 PM.

Amount is not refunded. Please do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saranya Jegannathan
May 24, 2022
Report
Copy

Cake not delivered and money not refunded

I had ordered a cake on india cake on the 23rd of may . They did not deliver the cake nor have they returned the money .i request for a refund immediately...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
shrijoy chowdhury
May 23, 2022
May 23, 2022
This thread was updated on May 23, 2022
Report
Copy

Fraud site for ordering cake

I had ordered cake for today and paid an amount of Rs.614. They confirmed the ordered yesterday and today morning they send a mail for paying an extra Rs.275 for delivery. This site is a fraud. On contacting the customer care the person started quarelling.

My order ID is 1732743....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Maruti Gutti Gutti
May 22, 2022
Report
Copy

Order not delivered

Address: Kollur at post chincholli tq kalburgi dist

Dear indian cake.
As I orders cake in your web site after discussing the availability of delivering facilities to the my address I have placed ordered made and payment also made online but now they not delivered the cake and even I have call them 10 to 15 times but there is no response from them even it was not possible to me to celebrate my son birthday it was so same on you .
So I kindly request you to refund the amount immediately...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaxonkm
May 19, 2022
Report
Copy

Cake not delivered after payment

I ordered a cake number 1732536 seeing that free delivery later i enquirer asked delivery charge so I asked them to cancel and refund but money not refunded...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy