[protected]@ICICI Upi — requesting refund

Sir/madam,

I tried to recharge my jio phone number via the bhim app ([protected]@upi) through [protected]@icici upi on 13th september 2017, 4:22 pm.

The money was deducted from my bank account, however, it hasn't reached jio. I contacted the jio customer care and they confirmed that they haven't received the money.

I am attaching the screenshot of the transaction.

Please refund the money back to my account. Else, i'll have to lodge a formal complaint to the consumer court.

Kiran,
[protected]@gmail.com
[protected]@upi
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Dear Kiran M Jayasurya,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Sir, madam
On date 13nov 2017 around 3.00am I make to recharge my Jio number from upi using BHIM app of rs 399,
And I successfully fully paid money from bhim app and its show successfully approve money rs 399 to [protected]@icic.
But my Jio didn't get recharge and show unsuccessful payment .
I got massage from my bank that rs399 debited from my account .
But after waiting 15 hours I seems that I didn't get my Jio recharge or not money refunded to my bank, so plz sort out this problem immediately that is my request you.

I attached screen shot and message of bank.

My Jio number [protected]
Transaction I'd[protected]

My gmail a/c :- [protected]@gmail.com

Dear Vikram Rahangdale,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I was recharging my jio number [protected]for 399 rs. on 29 dec. 2017. This amount is deducted from my bank account but recharge is not done yet Please help me by giving money back
Sir, madam
On date 17th jan 2018 around 10.09pm I make to recharge my Jio number from upi using BHIM app of rs 398,
And I successfully fully paid money from bhim app and its show successfully approve money rs 398 to [protected]@icic.
But my Jio didn't get recharge and show unsuccessful payment .
I got massage from my bank that rs398 debited from my account .
But after waiting 18 hours I seems that I didn't get my Jio recharge or not money refunded to my bank, so plz sort out this problem immediately that is my request you.

I attached screen shot and message of bank.

My Jio number [protected]
Transaction I'd[protected]

Shaswat Patra's reply, Jan 18, 2018
Sorry it was 498 rupes
Sir, madam
On date 21 th April 2018 around 05.47pm I make to recharge my Jio number from upi using BHIM app of rs 398,
And I successfully fully paid money from bhim app and its show successfully approve money rs 398 to [protected]@icic.
But my Jio didn't get recharge and show unsuccessful payment .
I got massage from my bank that rs398 debited from my account .
But after waiting 18 hours I seems that I didn't get my Jio recharge or not money refunded to my bank, so plz sort out this problem immediately that is my request you.

I attached screen shot and message of bank.

My Jio number [protected]
Transaction I'd[protected]
Sir I have done recharge on 21 April, 2018 on my jio no.[protected] via Upi on my jio app of ₹349. The money was deducted and taken by "[protected]@icici " but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir I request u to take [protected]@icici customer care strict action to refund my money back.

My upi Id :- [protected]@upi
E- mail id :- [protected]@gmail.com
Transaction I'd :[protected]
Transaction date :- 21-april-2018
Transaction time :- 11:30 am

Please help me.

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