IndiaMart — Don't believe indiamart site and their suppliers totally fake

Address:	New Delhi, Delhi
Website:	www.indiamart.com

I have ordered kutch work fabric through india mart supplier. He messaged me stating through 1st i need to send the money then will dispatch the order so he gave his paytm number which i can send the money. Then i have sent him the money through paytm on 9th may 2017 after that he said the dispatch process is started i will get it within a week and i have waited for 1 week when i didn’t get the product, i have called him, but he didn’t reply then i called the india mart helpline number, in the beginning they said they will responsible for my money if anything happens they will give me a refund and followed up complaint mail for month.

After that i got only one response from india mart that they are not responsible for money and they removed the supplier (Anish shah) from the india mart platform and not responsible for money. So i want my refund back and don’t appreciate this kind of websites. I need some action to be taken on both india mart and anish shah.

As a proof here i'm attaching screenshot of paytm statement through which i paid the money and how i placed the order through watsapp.