Indian Bank — airtel recharge. failed. no refund

Address:NEYVELI MAIN BAZZAR BRANCH, 608502

Dear sir
My mobile no [protected] was recharged on 22/06/2019 and 24/06/2019 each time rs 399 through neft indian bank. Rs 798 was detected from my account. Even after one month failed transaction amount was not refunded till date by the indian bank, neyveli main bazzar branch.
22/06/2019 txn no.[protected] rs 399 debited
24/06/2019 txn no[protected] rs 399 debited
Account no[protected]
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Iam transaction amount debited but not receiver

MADAGALA SUDHAKAR's reply, Jul 25, 2019
Iam transaction amount deducted and but not receiver
Amazon refund amount not credit my account pls refer

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