Indian Bank — Amazon order refund initiated on 20th Jan

Amazon order has been cancelled and refund has been initiated on 20th January successfully with ref No 3005110201020183091390 protected and still the amount no credited in our bank account. We made many calls to Amazon customer care and Indian bank customer care, they asked to raise the dispute.

Amazon customer care are 100% sure that the amount has been refunded for 769 rs in the same bank account by quoting the above reference number.

Request you to check and revert the refund status.