Indian Bank — amazon refund haven't issued

Address:

607803

My name is E.priyadharshini and I had ordered kurl on cushion of RS.725(Kurl On Polyurethane Foam for Sofa, 32 Density, 22 x 21 x 4) in Amazon on (Oct 25 2019) and after (Nov 6 2019) I returned this order due to personal reason. And on (Nov 12 2019 )
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Indian Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. My account number is ([protected])
Thanks you sir