Indian Bank — amazon refund not processed by bank

Address:

New Delhi, Delhi, 110094

Name: jaya

Bank - indian bank

I had ordered milton bottles from amazon on[protected] by making payment of 1900rs through indian bank debit card. I had cancelled the item and amazon initiated refund on[protected] with refund reference number of[protected]. They even shared transaction id is[protected] &[protected].
Still i have not received refund amount. I had call to indian bank customer care.. But they respond so badly and always repeat same thing that confirm with amazon about your transaction..

Kindly resolve the issue