Indian Bank — amazon will initiate refund but not deposit in my bank account

Address:	Bhowara machatta chowk
Website:	AMAZON ONLINE APPLICATION

My name is ankit kumar and i had ordered product of rs 425 amount surf excel detergent in amazon on 28 july 12:40 min but product is damage so i returned this order and on 1 august 2020 in 2:58 min
Amazon initiated the amount to my debit card but i still didn't get the money. Amazon sent this reference number
Rrn 74766510216030579416938 and told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is [protected]

Thanks sir 👍