Indian Bank — amount debited but cash not received

Address:

600041

I am SRIRAM S holding an SB account in Indian bank Sankara mutt branch Kanchipuram with account number[protected]. I tried to withdraw Rs 10000 from the Syndicate bank ATM at Thiruvanmiyur with ATM id A6034001 . The transaction got failed and I didn't get money and the ATM machine showed " unable to dispense cash" . So I waited for a minute and came out of ATM without money. I went away and I suddenly got the message that Rs 10000 has been debited from my account . I have not got my money yet.I asked regarding this in the Syndicate bank branch of Thiruvanmiyur and they said I need to lodge a complaint in the Indian bank . Please help me this this and kindly help me get my money back