Indian Bank — atm withdrawal issue

I am holding indian bank savings account number:[protected] at uthangarai branch, krishnagiri dist. On 20.12.2018 in agra at oriental bank of commerce atm, trying to withdraw rs. 8000, for some reason the money didn't came out, but i received slip saying that transection declined. Within span of 5 mints received sms stating that you have withdrawn above amount.in this connection i called the branch manager told me that you should come to the branch fill the form and it will be revert back to you.
Due to outstation i can able to visit the branch only after 10th jan 2019.
Please do the needful asap.