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Indian Bank Complaints & Reviews

www.indianbank.in

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Updated: Aug 31, 2025

Complaints 3876

Resolved

472

Unresolved

3404

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Indian Bank reviews & complaints page 158

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Address: Bangalore, Karnataka

Name: karthik mayya
Acc :[protected]
Mobile:[protected]
Refund ref num:[protected]
Bank - indian bank

I have purchased helmet from amazon on[protected] by making payment of 1, 025 through indian bank debit card. I have returned the item and amazon initiated refund on[protected] with refund reference number of[protected]. They even shared transaction id on my request - 1111wy7h4srr5oh6wy4bomyc1....

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Address: 610204

I have a ordered a product of rs.27995 in flipkart. The seller has refused to get the order and seller telling that the amount had been refunded the money to my account. But i have not got the money back in my account till now. Flipkart had given an arn no.[protected] so i went to nearest indian bank and asked about the refund issue but they r not at all taking in to the concern.

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Address: 605014

Dear sir, i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on 26.01.2019, and the reference no:[protected] but amount has not been credited in my account till date, and i am contacting customer care for this but not getting a reply for this. As per amazon they instructed to file a charge dispute but, when i am trying to get it done through indian bank, i have been told that no such facility is there. Please look into the matter at the earliest. Please look into this matter... Jai hind, jai bharat!

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My name is nitish kumar gupta and i had ordered mobile of rs.37999 (Oneplus 6t) in amazon on 10th january 2019 and after one day i cancelled this order due to personal reason. And on 13th of january 2019 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 75503729014026191807475 and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is[protected]* *

Indian Bank customer support has been notified about the posted complaint.

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I

Inan

Feb 4, 2019

Indpay mobile app is not respons OTP not send my mobile number and custmer id verifying not send

refund has not been credited - Comment #3341422 - Image #0

H

Hariohm Gurudev

from Chennai, Tamil Nadu

Feb 4, 2019

Please charge dispute. Ref no- 5558588686046501803015. My account no- [protected]. Ifsc no- IDIB000T059. Amount- 4999. Pls credit as soon as possible..

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My name is Nitish Kumar Gupta and I had ordered mobile of RS.37999(OnePlus 6t) in Amazon on 10th January 2019 and after one day I cancelled this order due to personal reason. And on 13th of January 2019 Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 75503729014026191807475 and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is[protected]*** ****.

Feb 3, 2019

Complaint marked as Resolved

Sorry it's not debited, I mean to say" refund has not been credited."

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Address: Kolkata, West Bengal, 700007

Hii my name is krishna sharma my account no is [protected] ifsc idib000b034 i am recharge my phone [protected] by amazon pay and 960 amount is deducted from indian bank from above mentioned account but recharge is not done so amazon refund my amount but amount is not received in my account yet so amazon provide me a reference no[protected] so kindly pls solve my problem

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Address: Chennai, Tamil Nadu

Website: Irctc

I am booking in train tickets in irctc and 2 tickets cancelled for waiting list. Then irctc is showing my refund amount on paytm m. What does it means as. But I am tickets booking through indian bank debit card. I haven't received any money in my indian bank account and my paytm account also.
Ref. Id:[protected],

Ref.id: [protected], ...

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D

deepu7145

from Dharmapuri, Tamil Nadu

Feb 8, 2019

Thankq indian bank. I got my money thankq

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I have ordered a mobile of cost Rs 12999 with Amazon on 06.01.2019 and cancelled it after few minutes . I had got mail from amazon for refund with ref no[protected] . They had said that the amt will be refunded within 3 to 5 business days . But I did not get my refund till now 03.02.2019. I also contacted to my Indian bank's customer care so that they could locate the refund with the reference no. But customer care executive failed in doing that and she said to me to fill the charge dispute form. And i searched it online but i didn't get the charge dispute form. So kindly look into the matter and process my refund soon. My order no.[protected]

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I have done transaction on 14 th january 2019 with red bus using amazon. But red bus and amazon already confirmed that they have already initiated the transaction but i have raised complaint ibcwe9* the indian bank website. But the complaint status is completed without any resolution.

Please help me to resolve my issue at the earliest.

This is not acceptable even when we call customer care they are telling to raise complaint if we raise a complaint without providing refund closing complaint.

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Feb 03, 2019

Updated by Reshma Pavan Still I didn't my money hello why it is resolved I already raised a complaint and everything mentioned over there.

IBCWE[protected]

Feb 05, 2019

Updated by Reshma Pavan Seriously indian bank is sleeping I have doubt I already raised complaint but no resolution yet.

IBCWE[protected] complaint number
Amazon refund reference number :
[protected]

Account number:[protected]

Refund my 1200 amount to my bank account immediately.

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A

Ashutosh Prakash..

from Sonipat, Haryana

Feb 4, 2019

Hello sir/mam, i have ordered a fastrack watch from paytm of 2099 rupee but after that i cancelled, the amount has been initiated to my account as shown by paytm but i have not received my amount. It's been 4 day since my amount was refunded by paytm. Please siolve my issue. Please check the screenshot i have posted.

refund not received for the failed transaction from indian bank - Comment #3341270 - Image #0

M

Mujeeb rehman

from Bengaluru, Karnataka

Feb 4, 2019

Refund reference number[protected], my refund was initiated by amazon(information from amazon)

refund not received for the failed transaction from indian bank - Comment #3341392 - Image #0

R

Reshma Pavan

from Bengaluru, Karnataka

Feb 5, 2019

Seriously indian bank is sleeping I have doubt I already raised complaint but no resolution yet.

IBCWE[protected] complaint number
Amazon refund reference number :
[protected]

Account number:[protected]

Refund my 1200 amount to my bank account immediately.

Reshma Pavan's [Complaint's author] reply, Feb 5, 2019

Apologies by mistake I have replied here

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Address: 600127

A refund was initiated from amazon on 22.01.2019 for 928.22 rupees. The transaction reference number is[protected]. I have contacted the customer care several times and they say to visit the branch. When i visited the branch they told me to register a complaint online. I registered a complaint online using indian bank's website but i have not received any response. My reference number for the complaint is ibcwe[protected]. Please help me get my refund back.

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M

MUNAZZAM ARFI

from Bengaluru, Karnataka

Feb 4, 2019

Hi Sir.
I transferred 5000 rupees to SBI account. Unfortunately I Used CIF number in place of Account number. But other accounts holder name and Ifsc code is correct. Amount debited from my bank account.

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Address: Chennai, Tamil Nadu, 600091

I have ordered an item (2 jeggings) of cost 809.00 with amazon on 26.01.2019 and cancelled it after few minutes. I have got mail from amazon for refund with ref no :[protected]. They have said that the amt will be refunded within 3 to 5 business days. If i dint get a refund by 31.01.2019, i will have to contact my bank's customer care so they could locate the refund with the reference no. But customer care executives asked me fill the charge dispute form. Kindly process it soon

My order no :[protected]

Refund ref no :[protected]

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Address: Vellore, Tamil Nadu, 632403

I, nandhini j v r, account no:[protected], ranipet industrial complex, ordered product in amazon and payment debited twice. I enquired amazon customer care, they replied if repayment not done in 2-4 working days report your concerned bank. Till now repayment not done. I called and enquired in my branch, they asked to register online complaint. So, please make repayment as early as possible. I attached the transaction detail photo copy below

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Address: 641016

Amazon refunded amount is still not reflected in my account even after 10days. I got a mail from amazon saying that the amount will reflect within 7 days. If not we have to contact the bank.
But the toll free number of indian bank is always busy. No other means of communication also. Such a big bank but the customer service personnel are always busy.

The authorization code (Refund reference number) for the transaction is[protected].

Feb 5, 2019

Complaint marked as Resolved

Use SGPRS which is a complaint registering system. I didn't receive any phone call or email from bank side .

Indian Bank customer support has been notified about the posted complaint.

Feb 02, 2019

Updated by Nirmal Techz Customer care finally attended call but asked me to go to branch office .

Feb 02, 2019

Updated by Nirmal Techz It seems even for a small transaction we have to waste our time to get problem solved.

Feb 05, 2019

Updated by Nirmal Techz Somehow the amount has reflected finally.
I have a doubt whether they checked into problem because I made a complaint using SGPRS .

My advice would be to use wallets for shopping online becoz refunds will be much faster.

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Address: 600127

I'm anshu kumar. I was trying to credit my payzapp wallet with rs 139 but it was unsuccessful and balance is deducted from my account. My payzapp wallet balance wasn't showing any increment but my indian bank account mini statement was showing rs 139 deduction.
Seq no.[protected]
Atm id.78935394
I'm attaching one picture of my mini statement and in that it is clear that rs 139 deducted from my account.

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Address: 603109

Dear sir/ madam,
My name is tamilmani, and my indian bank sb account number is[protected]. Last month i purchased online shopping in amazon. He told product not available refund your amount to further account. The authorization code (Refund reference number) for the transaction is[protected]. I spoke to amazon customer service executive he refunded, so please check with indian bank customer service tell him your authorization code he will you. So please do the needfull.

My contact number is [protected], [protected]

Thank you,

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I bought a mobile phone from amazon worth ₹9999 on 15 jan but after certain time i cancelled that order. They refunded the amount same day with refund reference number[protected] but till date amount is not credited to my account. Please look into matter it's very serious. And my indian bank account number [protected].
Name pushpender
Indian bank branch - palwal (Haryana)

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Website: Indian Bank

As i have ordered a product from amazon and cancelled it on 23rd january and been waiting for refund. Amazon people say that they have already refunded and also sent me the tracking number[protected]. But the amount is not credited to my account yet. When they asked me to contact the bank, they said that there was no such option to ask for refund. Kindly please look into this.

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I have a refund from payu which has been processed on January 17 but still it is not credited to my account. The arn number is 30001090189006199849495 which is given by payu. While contacting my bank the customer service people told me that they can't do anything with that number. The transaction no is [protected] and they give the bank transaction no is[protected]. It is almost 2 weeks they have processed the refund.

Feb 4, 2019

Complaint marked as Resolved

Please give a complaint in spgrs forum in Indian Bank web page. I got my refund in 2 days after I made a complaint in it.

Indian Bank customer support has been notified about the posted complaint.

Feb 04, 2019

Updated by Poovarasan003 I got my refund today. It's almost 2 weeks since my amount is initiated. But after my complaint in Indian Bank complaint forum the amount is refunded in 3 days. So please use that spgrs forum.

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Address: 110092

As i have ordered a product from flipkart and have returned it so there was refund amount initiated from their end on 20.1.2018 and the reference no is:pur[protected] but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] its still in pending no action is been taken. As per flipkart they instructed to file a charge dispute but when i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very serious.

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Address: Bangalore, Karnataka

Reading all the complaints against this bank, i think they have a big issue crediting refunds to our account.
Im supposed to receive refund of 3500/- from dokodemo and 2000/- from ebay. Its been more than 2 months. I have provided a written complaint, they have not taken any action.. And complained twice on their website. They simply mark the complaint as "completed". Without solving the issue. If you have the same problem, lets complain to the rbi. This bank has no morals.

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