Indian Bank — I'm complaining about my refund from amazon

Address:73a/92 market street salem, 636006
Website:Amazon

Hi i'm monishkumar i have ordered mi smart bank 4 from amazon and after 1 day i have cancelled that order but i have paid from my atm card after cancelling they said order is returning to amazon after reaching amazon they said they will refund amount and after reaching the product to amzon also still i didn't get my refund amount i have called customer care they said they have initiated refund amount and your bank have stukked and they said click on e dispute and my bank doesn't have that option
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Refund process on-29/09/2019
Refund reference number is-# 318436

Dibendu9593's reply, Nov 2, 2019
Amazon refund has been processed on 29/09/2019
refund reference number is # 318436
Dear Sir,
This is Simpi chhettry, I have an refund amount from Amazon of Rupees 27279 which was initiated from Amazon on 23rd of October for which reference number is 563540. But the amount is not credited yet.
I request you to kindly check once and help me to resolve the problem.

Thank you

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