Indian Bank — immediate action

Address:

New Delhi, Delhi, 110017

Dear sir/ madam,

Me and my wife have four accounts in indan bank, malviya nagar branch, new delhi:
1) nineteen 20 crafts & creations[protected]C/a)
2) mukesh matai[protected]S/b)
3) riya matai[protected]S/b)
4) artisans emporio - [protected] (C/a)

Our first a/c with the bank was nineteen 20 crafts & creations, which we opened in shanti niketan, new delhi, in 2006, and was taken care by mr. Azad singh. Since we are residing in malviya nagar, new delhi, we got it shifted to the indian bank, malviya nagar branch, new delhi-110017 and was taken care by ms. Vasundhara there. And even after her transfer, we did not face any problems and everything was going smoothly.

In the past 4 months, we are facing problems with mr. Saurabh mishra, who is currently holding the position of so-called bank manager in the malviya nagar branch, new delhi.

He is solely responsible to spoil our cibil. When we approached him for availing a loan, he gave us the number of one of his friends mr. Ashish gambhir (#[protected]), so that mr. Saurabh mishra could get his commission.

He gave us many false commitments:
I) that if we open a current a/c of our new business 'artisans emporio', and if we give him the projected balance sheet, he will give us a loan of rs. 2 lacs. Now, after opening the a/c, he gave us a mudra loan of rs. 50, 000/-, which was not sufficient for a new business against the stock we had purchased.

Ii) that if we close our gold loan, he'll give another loan.

Somehow, we managed to close the gold loan and and paid our emis, which are being deducted from our a/cs in your bank.

Now, his total attitude is changed and all those false commitments he had made, was to take out money from us and update his own records for his goodself in the bank.

This is a financial institution and we have had no issues with the bank in the past for so many years, since the time we had opened the accounts.

It's a very long association with indian bank and we would like to continue the relationship with this bank.

After meeting with mr. Saurabh mishra today at 11:30am, it seems he is running a personal bank. Would like to quote his polite and curteous words, "we are not here to help you, we need recovery of what we have given." we have recorded this conversation and, if required, we will present it in front of him.

The total harassment and mental torture what he had given in the past few months is unbearable from an educated person, of an esteemed financial institution.

Please treat this as a written complaint of mr. Saurabh mishra, branch manager, indian bank, malviya nagar, new delhi-110017.

Regards,

Mukesh matai
([protected])