Indian Bank — money was not disbursed in atm

I wanted to withdraw rs.7, 000/- (Rupees seven thousand only) from state bank of india atm, madipakkam branch, chennai id no.05199001 in the afternoon on 22/8/2019 with my indian bank atm card no.[protected].

The said amount was not disbursed by atm. Instead i got a message that unable to process the transaction. I got a sms later in the evening on 22/8/2019 that rs.7, 000/- withdrawn from the above transaction.

It appears that due to some network failure in the system in the said atm the money was not disbursed. I request you to kindly refund rs.7, 000/- to my savings bank a/c no.[protected] karol bagh branch, new delhi urgently please.

K. Subramaniyan
Private secretary
Directorate general of doordarshan
Mandi house, new delhi.
Mob: [protected]