Indian Bank — old debit card stopped and new one not issued.

Address:Doraha, Ludhiana, Punjab

My self rajinder singh mobile no. [protected] that my saving a/c no.[protected] running with indian bank doraha district ludhiana, sir i have repetly received massage that dear customer, replacement card for your old magnetic stripe debit card was sent to your home address by post/courier. Contact branch if not received-indian bank, but up to today i have not received any card, my old debit card already stopped and i am unable to attend my bank a/c proper way. I have asked many times from bank for my debit card, replied that it will received at your home address and asked from postman, replied that no card have received, then i show the massage from indian bank, he says there is no reference no. Or any document no.in this massage.
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I am order from amazon and thus product are cancelled is amazon refund initiated shortly but not a refunded my amount in indian bank please check my status

My Amazon refund is not completed by the bank as they had initiated refund a week before

The Authorization Code (Refund Reference Number) for the transaction is[protected] and[protected].

Please complete the refund as soon as possible

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