Indian Bank — Online transaction failed, but amount debited from my account

Ref : My SB Account No. [protected], CIF [protected]

I had made a Flight Ticket Booking using my Debit Card of Indian Bank on 28/11/2020 for an amount of Rs.25, 958.00.

I received the OTP Message as follows:

OTP is EDC-130647 for txn of INR 25, 958.00 at AIR INDIA CHARTERS LIMITE on card ending 0968. Valid for 2 min. Dt. 28.NOV.2020 TIME.20.32 DO NOT SHARE OTP FOR SECURITY REASON.

Cash had been deducted from the account but the transaction failed. Kindly do the needful for full refund

Thanks,
--
Regards,
Jayan M
Cell : [protected]
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