Indian Bank — payment not received

Address:

Tiruvallur, Tamil Nadu, 601203

Respect sir/madam

Iam lokesh. S

Indian bank account number :[protected]

I got one refund amount on amazon refund reference # 523520 "this is to confirm that refund for amount 389.00 has been successfully processed on[protected]" but the amount not received on my account i can call lot of times on indian bank customer care number there is no response kindly take immediate action