Indian Bank — problem not solved as u marked solved

File charge dispute against my refund from amazon.
The reference no. Is 7550372910502868991722308
Plzzz see it the amount is rs. 718
I have been to branch but problem didnt solved
My name aman raj
Bank account no. [protected]
I have order order product from amazon urban gabru facewash and cream and natural scrubber lofuha in 13 aprl
The order get cancelled and refund which i have to be received is due on 24 april
By till date no. Refund
A person who is bank declining to charge dispute form
They are asking to put statement by amazon... But amazon told me that they have initiated refund to bank and bank given them a reference no. Which i stated above... The amazon said that they are clear from their side...
I hope u will resolve this problem