Indian Bank — refund for cancelled amazon products

I had some shopping on amazon but cancelled the products afterwards, amazon has initiated refund for my cancelled products but i m not getting it in my account.. Contacted to indian bank customer service but they denied for payment and told to go to branch which is not possible for me...
Refund reference no
Yia32tbx0000jyfcrbq8
1ukiqdn80000k1rn4jat
1uju9hk60000k1rmyiih
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The refund is not reflecting to my account. The refund reference number is 419070. Kindly help me out
Mane phone pey se peyment kiya tha 1 nov.. time 5.24 min.. pr jo ki processing me chala gya tha jo ki 4 nov.. ko secces hua jo ki samne vale jo phone pey secess bta diya but samne vale ke account me ni gya
A/c no = [protected]
UTR NO =[protected]
TRANSACTION NO = P1911011724421082904100
PLLZZZ CHECK

Dheerajkhatri's reply, Nov 7, 2019
phone pey me show kr rha hw but samne vale ke account me gya ni sir

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