Indian Bank — refund initiated but didn't receive refund

Address:C-1/93 welcome 3rd Delhi 110053, New Delhi, Delhi, 110053

My name is yash kumar and i had ordered poco f1 mobile of rs.18999 in amazon on 20 sept 2019 and i cancelled this order due to personal reason. And on 10 october 2019
Amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number 333666 and told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanks you sir
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Indian Bank customer support has been notified about the posted complaint.
Nov 05, 2019
Updated by UchihaYash
Refund initiated on 1 October 2019

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This is to infrom you that after decline shows in POS machine but amount deduct in 2 times, take necessary acrion and refund the amount as early as possible

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