Indian Bank — refund initiated but not return into my account

Address:

P&T colony 2nd line, Krishna, Andhra Pradesh, 520008

Name: malleshdarisi
Acc no : [protected]
Ifsc code : idib000v089
Branch: vishnupur

I and my friend has ordered two different products from my account in amazon prime they have initiated my amount but the bank has not return my amount they gave the reference id for refund plz cross check initiate our amount asap
Rf id: 75503729113028911777772
Rf id:. 75503729096028426370585