[Resolved]  Indian Bank — Refund not issues

Jul 18, 2020

Updated by praveenachurchil I have receive a pishing email from [protected]@mail.com asking for my contact number with name as Rahul Tripathi. Without realizing that it is not a valid mail id i have provided my contact number. I have received a call from Indian Bank Toll free number. The person introduced himself as Rahul Tripathi and he asked various questions on my transaction. At one point he started asking the Debit card number. That is where I got suspicious. But he confirmed that he is calling from Debit card department of Indian Bank and he also asked me to check the Toll free number in the back of the card. Since it was same, i proceeded to tell my Card number. After some series of talking he asked my CVV also. I was sure that no banking personnel would ask for CVV and was reluctant to provided. He again re-assured me that he is calling right from Indian Bank and he is not a fraud.
So I provided the CVV as well. Then he said he had initiated a reverse transaction and a OTP will come to my mobile number. He assked me to provide that OTP to him. My parent & I confirmed my suspicion and we didn't provided the OTP. He asked three or four times. I said I didn't receive any OTP and disconnected the call. Even fter that I received multiple calls and multiple OTPs to my nuber.

We register complaint here to get a resolution for an existing issue. If such fraudulent actions are happening how will we have faith? After disconnecting the call, I have searched online about Rahul Tripathi Fraud call. There were too many complaints. He seems to to spoken to people as Amazon Customer Support, HDFC Support, SBI Supprt and any more.