Indian Bank — refund not processed...in spite of waiting for 7 days

I had done a transaction on zomato on 20 nov and later the amount was credited back by zomato on the same day due to unavailability of the item. It’s been more than 7 days i’ve still not got my refund. The reference number for refund provided my zomato is 30004693259324150923297. Whenever i call the customer call for my issue they say go to home branch. How can i visit my home branch when i’m not in town. Kindly resolve my issue.
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Indian Bank customer support has been notified about the posted complaint.
Dec 23, 2019
Updated by Traveller111
It’s been more than a month and I’ve still not received my amount...I need compensation for the same... when we don’t maintain balance in the account they deduct non mantainace charge... same way I need compensation from bank for not crediting the amount on time
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I’ve still not received my amount nor I’m getting proper response from my bank... worst bank and customer support...will never open my bank account in this bank and will never recommend to others

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