Indian Bank — scam from bank (debit money from my indian bank account four time but i don't do any transaction this all)

Address: 1,2 paras palace,mahakali caves road,andheri,mumbai-400093

Money was debited 4 time in my friend indian bank account for transactions he haven't done. - detail below

E com pur ecom tx seq no 586505 terminal id 89050470 date (Mmdd) 0423 time (Hhmmss) 195724
Amount debit:-2000

E com pur ecom tx seq no 347303 terminal id 89050470 date (Mmdd) 0418 time (Hhmmss) 152930
Amount debit:-2000

E com pur ecom tx seq no 141172 terminal id 89050470 date (Mmdd) 0418 time (Hhmmss) 152824
Amount debit:-5000

Road e com pur ecom tx seq no 447134 terminal id 89050470 date (Mmdd) 0418 time (Hhmmss) 152706
Amount debit:-5000

Now its lockdown time in india for corona disease so he can't go to any indian bank branch & he is now his hometown (West bengal) & his home branch in mumbai andheri location because he working in mumbai.. He called indian bank customer care & told them about all detail but they not help him & they dont investicat.. They said you purchase something by ecommerce website at this time so this money was debit from your account.. But i'm not getting any debit alert message from bank in registret mobile number..

I have attached his bank statement. I have as much information i can produce. Please consider this and take some action as soon as possible.
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E COM PUR
ECOM TX SEQ
NO
[protected]
TERMINAL ID
00218923 DATE
Rs 200 rp debit my account.refend my account

E com pur E Com Tx SEQ No:[protected]
Terminal ID:00001005
Amount Debited:Rs 1000.
Still not re credit
Same issue please help

I also have the same issue. Its not just 3 or 4 times but many. I called the bank authority and they replied me the same. Today there was a 447₹ transaction without any OTP, it just directly debited from my account. When i called they arr not even ready to tell whats going on. Iam using an international debit card and currently in Russia, so what should i do for this. I already send complaints to my branch but they are not even replying.
Branch- Mavelikkara, Alappuzha, Kerala

Refund request

Name: Allan Oswald
Account Number: [protected]
IFSC Code: IDIB000M126
Branch: MADIPAKKAM
Bank Name: INDIAN BANK

Date of Transaction: 11/10/2021
E COM PUR ECOM TX SEQ NO 159632
TERMINAL ID 81700308 PASFAR_TECH_PVT_LID Mumbai DATE
Amount: 30000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 517252
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 145050
Amount: 10000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 310478
TERMINAL ID 30000786 DATE (MMDD) 0710 TIME (HHMMSS) 125328
Amount: 5000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 796067
TERMINAL ID 30000786 DATE (MMDD) 0710 TIME (HHMMSS) 124155
Amount: 3000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 86466
TERMINAL ID 30000786 DATE (MMDD) 0710 TIME (HHMMSS) 123704
Amount: 5000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 063653
TERMINAL ID 30000786 DATE (MMDD) 0710 TIME (HHMMSS) 123449
Amount: 5000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 274429
TERMINAL ID 30000786 DATE (MMDD) 0710 TIME (HHMMSS) 122659
Amount: 5000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 386917
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 115932
Amount: 10000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 186092
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 115502
Amount: 10000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 583731
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 114228
Amount: 10000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 383904
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 113636
Amount: 3000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 381921
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 113040
Amount: 10000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 576517
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 110059
Amount: 10000

Date of Transaction:10/07/2021
E COM PUR ECOM TX SEQ NO 429645
TERMINAL ID 10003332 DATE (MMDD) 0710 TIME (HHMMSS) 104335
Amount: 5000

these all transaction have made without my knowledge please take some action i went and asked in bank they are not taking any action on this and i gave compliant to cyber crime till now i did not get my money back

Refund request

Name: Arulanantham S
Account Number: [protected]
IFSC Code: IDIBM000173
Branch: MADHURANTHAGANALLURE
Bank Name: INDIAN BANK

Date of Transaction 27/08/2022

MADHURANTAKANALLUR E COM PUR ECOM TX SEQ NO 511371 TERMINAL ID 05351590 DNH*GODADDY.COM TEMPE DATE (MMDD) 0827 TIME (HHMMSS) 120644

Debited Amount :4865

Date of Transaction 27/08/2022 MADHURANTAKANALLUR CHGFOR INTL TXN

Debited Amount :172.00

Date of Transaction 27/08/2022

MADHURANTAKANALLUR E COM PUR ECOM TX SEQ NO 112333 TERMINAL ID 72115202 Z COM TOKYO DATE (MMDD) 0827 TIME (HHMMSS) 121609

Debuted Amount: 4129.89

Date of Transaction 27/08/2022

CHGFOR INTL TXN

Debited Amount:146.00

Date of Transaction 27/08/2022

E COM PUR ECOM TX SEQ NO 112464 TERMINAL ID 72115202 Z COM TOKYO DATE (MMDD) 0827 TIME (HHMMSS) 122205

Debited Amount: 4129.89

Date of Transaction 27/08/2022

CHGFOR INTL TXN

Debited amount: 146.00

Date of Transaction 27/08/2022

E COM PUR ECOM TX SEQ NO 213763 TERMINAL ID 72115202 Z COM TOKYO DATE (MMDD) 0827 TIME (HHMMSS) 122639

Debited amount: 7433.79

Date of Transaction 27/08/2022

CHGFOR INTL TXN

Debited amount: 263.00

Date of Transaction 27/08/2022

E COM PUR ECOM TX SEQ NO 213795 TERMINAL ID 72115202 Z COM TOKYO DATE (MMDD) 0827 TIME (HHMMSS) 122803

Debited amount; 6607.

Date of Transaction 27/08/2022
CHGFOR INTL TXN

Debited amount: 234.00

Date of Transaction 27/08/2022
E COM PUR ECOM TX SEQ NO 213822 TERMINAL ID 72115202 Z COM TOKYO DATE (MMDD) 0827 TIME (HHMMSS) 122925

Debited amount:6607.82

Date of Transaction 27/08/2022
CHGFOR INTL TXN
Debited amount: 234.00

Date of Transaction 27/08/2022

E COM PUR ECOM TX SEQ NO 113865 TERMINAL ID 72115202 Z COM TOKYO DATE (MMDD) 0827 TIME (HHMMSS) 131719

Debited amount: 750.89

Date of Transaction 27/08/2022
CHGFOR INTL TXN

Debited amount: 27.00

these all transaction have made without my knowledge please take some action i went and asked in bank they are not taking any action on this and i gave compliant to cyber crime till now i did not get my money back

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