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Indian Bank Complaints & Reviews

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Updated: Aug 31, 2025
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Address: 1,2 paras palace,mahakali caves road,andheri,mumbai-400093

Money was debited 4 time in my friend indian bank account for transactions he haven't done. - detail below

E com pur ecom tx seq no 586505 terminal id 89050470 date (Mmdd) 0423 time (Hhmmss) 195724
Amount debit:-2000

E com pur ecom tx seq no 347303 terminal id 89050470 date (Mmdd) 0418 time (Hhmmss) 152930
Amount debit:-2000

E com pur ecom tx seq no 141172 terminal id 89050470 date...
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Fantazie
May 2, 2020
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I have attempted to recharge for my jio number on 25th april 2020..but recharge was not processed..but my money was taken by your bank..as per information it should be refunded within 5buisness days..but i have not received my refund yet.
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    Fantazie
    May 2, 2020
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    I have attempted to recharge on 25th april..but order was pending..my credited money is not refunded yet..
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      simsundar
      from Mumbai, Maharashtra
      May 1, 2020
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      It's been five days I am trying Indian bank net banking and it is down. If I call the customer care helpline I am put on hold indefinitely. Looks like no one cares. Worst service from Indian Bank.
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        Nehakakoti
        Apr 30, 2020
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        Address: Guwahati,kamrup

        Dear sir,
        I ahve not get my refund my money into my account plz refund my money as I have cancelled my order from myntra design Pvt. Ltd they have processed my refund but still I have not get my refund on my account kindly sir processed my refund
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          yankur1111
          Apr 29, 2020
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          Address: Shop No.5/6/7, Balda Bhavan, 60 Feet -90 Feet Road, Junction, 90 Feet Rd, near Porwal High School, Geeta Nagar, Bhayandar West, Mira Bhayandar, Maharashtra 401101

          Sir, there has been atm withdrawl failure on 14 march 2019... Of amount 49668 rs... I even complain indian bank but no response... This is not first time.. Indian bank always delayed refunding money by 1-2 month... On their officaial website its say if bank not able to return money by 5-7 day then bank will pay 100 rs as penalty for every day... Even this is rbi rule

          I even complain on teir officaial website tis is reference number-inet[protected]

          But they are holding unnecceasry amount and not paying interest and in tis lockdown i m shortage of money and even tere is medical emergency on my home may get even bigger if nothing is done... I can say whatever happen bank will responsible for being irresponsible... For all this cheating behaiviour

          This is email i have wrote to nodal officer, tresary branch and home branch

          I have medical emerency in my home... And i m only left wit 4800 rs
          Kindly return unwithdrawal amount rs 49864.38 which happen 14 marc 2019... I even complain for that...
          Referance number - inet[protected],

          If something happen due to shortage of money then bank will be responsible for being irresponsible
          Also provide interest for 40 days...
          ...
          ’rs.49864.38 withdrawn at atm id:00434025, promsvyazbank tambov on 15/03/20 23:58 from ac:xxx759164. Bal:827.31 cr. Always use indian bank atm to avoid charges’’

          My detail-
          Name - ankur arvind yadav

          Account number -[protected]
          Indian Bank customer support has been notified about the posted complaint.
          Apr 29, 2020
          Updated by yankur1111
          amount is not 49668 ...its is 49864.38
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            RG Ranji
            Apr 29, 2020
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            Address: No.5 nethaji 1stbstreet udayampalayam coimbatore 641028

            I didn't receive my refund payment from Flipkart... Called Flipkart cs and asked about this issue they said by their side they processed the amount so they asked me to raise the charge back form
            Apr 29, 2020
            Updated by RG Ranji
            Kindly work for this check the technical issue...and return back my money
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              rathi.msc29
              Apr 29, 2020
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              Address: ashok nagar, thanjavur

              I had recharge my moblie rs.399 on 22 april (airtel) in gpay, but its was failed in gpay ... bank account had been debited money in my account.. still money is not refund my account
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                99vadivu
                Apr 27, 2020
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                As I used INDPAY to recharge my prepaid mobile, money is debited but the mobile is not get recharged, try to refund my money to my bank account the message I recieved... Your A/c XXXX448462 is debited by Rs. 144.00 for INDBIP[protected]/BSNL PREPAID/for appathrough IndPay - ref: BP[protected]- 27/04/2020 13:36- Indian Bank
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                  αяυn pяaKαsH
                  Apr 27, 2020
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                  Resolved

                  Address: 1/813,marutham street,iyyer bangalow,madurai.

                  The order from zomato was canclled and the refund of amount 187rs for my order was processed from zomato on 19th April 2020. But I didn't receive my refund till now from Indian bank. I have attached the reference ID in the photo.

                  mail: [protected]@gmail.com
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                  May 4, 2020
                  Complaint marked as Resolved 
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                    Sakthivelvadivel
                    Apr 27, 2020
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                    Rs.199.00 spent on POS/Ecom using IB Debit card on 13/04/20 20:56 at PAYTM NOIDA from Ac:XXX134761. Bal:10173.10 CR
                    Order I'd .[protected]
                    Use for depit card in paytm
                    Apr 27, 2020
                    Updated by Sakthivelvadivel
                    No refund amount
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                      Neeraj kumar 2000
                      Apr 26, 2020
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                      amount deducted from my account but not credited to beneficiary account

                      Address: Ganjpara,durg (chhattisgarh,)

                      I was sending 3000/rs to my friend 's google pay upi transaction completed by me also amount deduced from acount but google pay transation history shows failled transation also sms came from indian bank -
                      ""your fund transfer for rs.3000.00 on 25-04-20 could not be processed due to cleared bal/funds/dp not available/if asba hold dont authorise-indian bank""
                      I tried to make another transaction to a different account this time...
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                      Neeraj kumar 2000
                      Apr 25, 2020
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                      Address: Village- tirga durg chhattisgarh

                      I had to pay amount 2462/rupay to mpokkey for which i went to their official app"mpokket" (Loan app). There i clicked pay now after that i chose pay through google pay there after a request was sent to google pay and i paid the money and transaction was successful and money debited from my account but mpokket app didnot show paid amount. Google transaction history shows amount credited to "bfsipaytm" ([protected]@icici). Google trandaction id is cicagkcrkerqsa. I request you to resolve this problm. If money was not credited to m pokket then refund the amount in my account."my mpokketloan id-cr2e635e9eid7464546. After approching m pokket customer servise on email they replied -
                      ""sorry to inform you that which amount you paid (Rs. 2462) against loan id (Cr2e635e9eid7464546), that was a failure transaction from your bank, if your money got deducted please contact your bank for a refund, and made your repayable amount as soon as possible.

                      At your service always,
                      Team mpokket""

                      My indian bank account number is - [protected]
                      Ifsc - idib000d066.
                      Apr 27, 2020
                      Complaint marked as Resolved 
                      Thanks for resolved my problm
                      Indian Bank customer support has been notified about the posted complaint.
                      Apr 25, 2020
                      Updated by Neeraj kumar 2000
                      Transation date -23/04/2020
                      Time -1:57pm
                      Paid amount -2462rs
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                        sekar3148
                        from Salem, Tamil Nadu
                        Apr 25, 2020
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                        Address: Singanallur
                        Website: www.indianbank.co.in

                        I have ordered on zomoto through pos Rs1097.99 has been debited from my account No :[protected] at 24th april 12:21pm .transaction has been failed .. so plz refund my amount as soon as possible soon .. transactin id :[protected]
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                          Tamil Paiyan Karthik
                          Apr 25, 2020
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                          Sir i order amazon april 2 but some problem i cancelled my order but refund give date April 14 but still now not credit.
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                            navneetias
                            Apr 24, 2020
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                            Address: dwarka

                            I ordered a redmi phone from amazon on 24.03.2020 and the amount i paid to amazon for this was 12998 inr. But after few days the order got cancelled and according to amazon the same amount has been trensferred to my account but till date i have not recieved the amount in my account. The reference no which was provided by the amazon is : 7be7kjdy0000k78iaxsc.
                            I was told to contact the bank for the delay in payment. After that i have spoken several times to bank but got only one answer from them and that is"that there is no transaction made and there is no delay from the bank side" as they said.

                            You can find the attached file for your reference.

                            I would like to request you to lool into the matter urgently and resolve the issue as soon as possible.

                            Thanks and regards
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                            Indian Bank customer support has been notified about the posted complaint.
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                              Mvramakrishna Manyam
                              Apr 24, 2020
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                              Address: FLAT no 401 74-10-04/6 Palm springs Apartments Prakash NAGAR RAJAHMUNDRY

                              On march 23 we have paid medplus pharmacy bill 856 rupees and it is failed my money is being debited in my source of account and it is not refunded from 1 month and the transaction i'd is citrus-[protected]/amaz-[protected] we are suffering a lot of problems from 1 month required kindly understand seriously telling you seriously telling you refund my money very very urgently required kindly understand we want to buy oils and vegetables and rice
                              Indian Bank customer support has been notified about the posted complaint.
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                                Roger Louie
                                Apr 24, 2020
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                                I ordered a product in Amazon due to covid 19 I could get the product I cancelled my order I asked for refund Amazon care people are saying that the transaction is already done but I haven't received the money
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                                  Surinder30600
                                  Apr 24, 2020
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                                  Address: Branch morinda, district rupnagar

                                  3 days ago on (21/apr/2020) at 5:04 pm, i had paid a bill of my connect broandband wifi through my connect app. After that i see that the recharge has not done yet. So i waited for 2 hours but nothing happened and money has been also deducted at that time 5:04 pm at my account on (21/apr/2020) but recharge of wifi has not been done. So i request my indian bank to refund my money that was deducted but transclation had not been done yet.
                                  Indian Bank customer support has been notified about the posted complaint.
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                                    Aakash2006
                                    Apr 23, 2020
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                                    Address: No.43 Muthuvel layout k.k.road nearby Achariya school Villupuram

                                    I order mobile recharge for my airtel number( [protected])using Amazon app using my Indian bank debit card (my a/c number[protected] Villupuram brach name: Yamunarani) is but it was failed and got the message that it will be refund. I got a mail from Amazon that the refund was processed.still the amount was not credited in my account when i checked with Amazon they told the refund was done from their end so they advised me to contact the Indian bank
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                                    Indian Bank customer support has been notified about the posted complaint.
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