Indian Bank — staff are irresponsible

Address:

Guntur, Andhra Pradesh, 522124

Good morning i opened an account on june 9th but so far i haven't received my pass book. If i ask they are telling printer is not working for 4 times. They are very irresponsible and not at all caring customers. They are not providing anything even atm card also i haven't got but today i went and i asked then they told that atm has come but for pin number u have to come again what is that behavior??