Indian Bank — still the cheque is not cleared

Address:560100

On 9th jan 2019 i have deposited a cheque
Today its 16th jan still it is not cleared the worst bank which i have never seen before. Even in home branch no they are least bothered and noone is responding...even i called for customer care they are telling me to go for the homr branch...home branch manager is telling me network issue server down...wat the bank u r running i dont know...
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Indian Bank customer support has been notified about the posted complaint.
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I don't get my money refunded to my account of booking fail of two train tickets worth 3630
Jennifer Carlos's reply, Jan 12, 2019
I booked two train tickets worth 3630by paytm but the booking got failed and they said they refunded my money but still I don't get my money back to my account

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    PB No: 5555, 254-260, Avvai Shanmugam Salai, Royapettah, Chennai, India - 600014
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