Indian Bank — vintage cc cam refund pending complaint

Address:

Santhapet,ongole, prakasam, Andhra Pradesh, Prakasam, Andhra Pradesh, 523001

As i have ordered a product from amazon and have returned it so there was refund amount initiated from their end on[protected] at 03.32 pm and the reference no is: 0r8ud3tg0000k0obmmzw, but amount has not been credited in my account till late and continuously i am contacting customer care for this but not getting a reply for this. As per them as lodged complain on spgrs andref no: ibcwe[protected] still in pending no action is been taken. As per amazon they instructed to file a charge dispute but when i am trying to get it done through indian bank i have been told that no such facility is there. Please look into the matter at the earliest. Then again yest i registered ibcwe[protected]. Please look into this matter as its very seriously