Indian Bank — withdrawals less than 10000/

Address:

Kanchipuram, Tamil Nadu, 600073

Sir, iam a customer of your bank and having sb account with the branch at your east tambaram branch, bharathamatha st. Today i went to your branch to withadraw rs 6000/. The branch staff says if it is within, 10000/ get from the lady sitting outside the branch. Iam surprised to see that a lady sitting on the pavement of the road with aluminium box with currencies with a fingerprint machine and transacting banking business, is this allowed by rbi? Will it not fraught with risk to both bank and customer? Pl let me have your reply.
Yours faithfully
K. S. Narayanan