Indian Oil Corporation — apply for double cylinder on 05/07/2014 but no response.

I am consumer at Indane Gas under the Distributor of PANDUA INDANE SERVICE, STATION ROAD, PANDUA, HOOGHLY.712149 (W.B.), Distributor Code No.99160026 and the name of the Distributor is Smt. Anjali Pal. My Consumer No.09089 dated 08/03/2008. On 05/07/2014 I applied for the facility of double cylinder Serial No.749, but till today no response from my distributo's end. I contact with the Distributor's Phone No.[protected] but no one is receiving the phone call. Then how can I contact with them and how can I get the proper answer that how many months I shall have to wait for this. Kashi Nath Chakrabarty Consumer No.09089