Indian Oil Corporation — Cheating attempt by indian oil petrol bunk staffs at bangalore - mysore highway petrol station

Address:

Bangalore, Karnataka

Dear Sir,
This is to inform that I encountered a heavy cheating attempt by Indian Oil Petrol bunk staffs at Bangalore-Mysore highway petrol station (Kumbalgodu, Industrial Area, Phase I, Mysore Road, Bangalore - 560074).
On last Sunday, the 30th August 2015 around 9 AM, on my way back from Bangalore to Mysore, I asked the station attendant to fill diesel in my vehicle. Immediately attendant put the fuel pump head in the tank and pointed his finger at Indian OIL board and said "Sir, do you have Indian Oil Customer Card so that you can get 10% discount on diesel?". I said "No, I don't have any card". This conversation took only about 12 to 15 seconds maximum. By this time, meter showed Rs 526.00 without starting filling though he had shown me ZERO digits on screen. Then he told me the power is off but now it is already 526 but we will switch on generator and fill again. Accordingly he shouted to his co-worker "POWER...POWER"...Then co-worker went to the backside of the pump and said ..."Ok". I just kept quite as I was pretty sure that they was trying to cheat me and I was bold to defend and I told him to proceed. Then he started really filling diesel and filled for about 750 Rupees. Then I told him that "I would give only the actual amount filled, but won't pay the previous figure 526 you showed me on screen without filling". Then we both argued and sternly told him that I would complaint to Indian Oil. Suddenly he said..."Sir, you need to pay only 750, who told you to pay 526 also?". This shows that he and the whole station team are jointly cheating customers.
When I shared this with my friends, they said the same thing occurs very often in many pumps in Bangalore, Mysore and Gundelpet.

(I think attendant name is Suman, as he said so when I scared him that I would complaint to Indian Oil)

You may please verify and do the needful.

Kind regards,
Ahamed Fazal
Mobile#[protected]