Comments
yes AMV..these people always try to cheat..even I had similar kind of experience twice and am a bit sad to know that it keeps happening..I had complained to the manager of the IOC petrol bunk earlier, but he did not take any action against the staff...Its very frustrating to know that similar incidents are happening and nobody is really taking any measures to stop customers from getting cheated..hope someone will take necessary actions against those staffs who are trying to deceive us..
Reply
We from Indian Oil have noticed your complaint posted here and thank you for bringing to our attention. We wish to inform you that Indian Oil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues which can be accessed at http://webapp.indianoil.co.in/paribhavam/ . You may please log into this site and provide us the required data relating to the issue . This would enable us to revert to you . Alternatively, you can also ring up our Toll-Free number [protected] to register your complaint/feedback/comment with us. We pledge our commitment to respond to you after through investigation at the earliest so as to improve better and better our relations with our esteemed customers.
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