[Resolved] Indian Oil Corporation [IOC] — A message came from ik-indane in mobile no. [protected] on 04.09.2016 | |||
Dear Sir, I booked LPG cylinder thru IVRS on 30.08.2016. Ultimately I got a booking no.593265via SMS. On 03.09.2016 at 4.15pm a message came from IK-INDANE as “cash memo [protected] of amount Rs.501 generated for booking no.593265 shall be delivered shortly.” Naturally we were waiting for LPG cylinder, meanwhile on 04.09.2016 at 4.22pm again a message came from IK-INDANE as” cash memo [protected] generated against your refill booking no 593265 stands cancelled. Reason: NO Money. Delivery may be reattempted shortly.” Now the question is when the delivery men came to my house while we have been constantly there in our quarter 14/27 Secondary Road. Durgapur -4. There is no question of refusing delivery men for want of money. It is a manipulated activity being done by you. Why should you send such fake message where we the people depending on you honestly. Do needful to send the cylinder at the earliest. Thanks. Pradip Nayak Cust. No.11742. Was this information helpful? | |||
Nov 1, 2016 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. Aug 30, 2016 Mownav's response NA
Verified Support Sep 30, 2016 Indian Oil Corporation [IOC] Customer Care's response We regret the inconvenience caused.To help us resolve the same, please post details on www.indane.co.in or call [protected]. IndianOil
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SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
no.[protected] & cylinder delivery was shown in my name.please stop this bad practice.