Indian Oil Corporation [IOC] — Against cylinder and refund

Address: Near Mount Carmel school, GT Road Muradnagar

Sir,
On 29.10.2021, i made a payment of rs. 897.50 RS with LPG Id [protected] at 9.56 Am against an indane gas booking through Gpay with ref. No.[protected] After that a message received in my mobile from cylinder booked, but no information we received about cylinder delivery after an hour on same day we have booked another cylinder from the nearest as agency in Cash that was delivered My issue is I have made payment by gpay and payment made through upi reference id[[protected]]and the amount debited from my Syndicate (Canara)account and it was successful and got a receipt from Gpay. But the 4 month has passed i have several times written to iocl and he denied that the payment has not been credited by them but Gpay informed that the payment has been made successfully to iocl.And when I said to claim in consumer court they said do whatever you want we are middle class family needs to fullfill the demand of our families and single peny worth for us.It made us very unreliable to the consumer service.

Kindly look into the matter and kindly arrange to refund indane booking amount of Rs 897.50/- I added screen shot of Gpay and for transaction details.
I hope I will definitely got my amount refund.