Indian Oil Corporation [IOC] — Blatant refusal by indian oil dealer to accept digital payment

Address:	560037
Website:	Indianoil Dealer

Hi,

Erring indial oil dealer - swagath petroleum, main road paral - mahe operating with tin no. [protected].

Greetings! Reference is made to the refusal on part of the indian oil dealer refusing to accept digital payment (Payment by card). I would like to introduce myself as prasad a resident of bangalore and share my experience encountered during my vacation to kerala (14th - 16th april 17).

While the prime minister together with the petroleum/oil minister are pushing the nation ahead and doing all it takes to transform nation into a less-cash society; i was forced to encounter a rude shock by the described fuel station which refused any form of digital payment and insisted on cash only mode.

Considering the fact that digital payments are welcomed in most part of the country and i did not hold enough liquid cash to pay the fuel station, i attempted the dealer to make him realise the fact that petrol pumps can be a major ally in government's effort to push the country towards a less-cash economy by adopting digital wallets, cards etc., and contribute to push the government's digital agenda while offering convenience to customers, also my attempts to familarise the dealer on the fact that dealers would not have be bear any charges on digital payments yielded no positive results.

Shocked by the dealer's behavious who not only blatantly refused digital payment and also claimed that law of land does not hold good in kerala, i was left with no option but to hire an auto rickshaw (After pawning my car with the key to dealer) and take a ride around the town of thalassery in search of atm's with cash to dispense.

I believe there can be no magical ways to streamline on such erring dealers and hence i am penning my distraught compalaint demanding an action on the erring dealer. I am confident that "squeaky wheel gets the grease" and hence seek to draw your attention on the squeaky noise.

Thanking you in anticipation.

Regards
Prasad babu n v