Indian Oil Corporation [IOC] — blocking the vision to the petrol vending machine and filling petrol of 700, against payment of rs. 1000

Address: 263132

Dear sir,

I, sahil mullick (R/o 1- apoorva kunj, loveshal dob, bhimtal road, bhowali, nainital and practising advocate in the hon’ble uttarakhand high court) and my friend stopped at the iocl petrol pump, on our way to nainital from delhi, at around 6:15 pm on 1.12.2019, which petrol pump is situated at around 300m before joya toll plaza. There were no other cars in the petrol pump, except ours, plus there was a tempo in the first diesel pump row, getting the diesel filled, so we went to the second row.

Thereafter two attendants came. I asked them to fill diesel for rs. 1000/-. One started filling the diesel, while the other got the card machine and asked me for the card. At first, he inserted the card and said that it was not working. He asked the person filling the diesel to stop. The person stopped at exact rs. 300.02. Thereafter he said that the machine had started working and handed over the machine to me to fill the amount and further entries in it. My friend driving the car was looking at me entering the details in the machine for 3 seconds and then she looked to see the machine. At that very moment the person filling the diesel came and blocked her vision. She instantly told him that she couldn’t see the pump reading. I also looked up but he was still standing with the intention to block our view. Basically, we couldn’t see the meter reading for that 3-4 seconds or so and as he moved the reading was at 440 something. Thereafter he stopped at 700. I asked him to fill the full 1000, by that time 3-4 other attendants had also come. It was intimidating because they all started saying that the machine had restarted and full 1000 had been filled. It seemed as if the entire staff is trained for committing such frauds and intimidating actions with helpless highway customers.

By means of this complaint, i request to take immediate action on this matter, initiating cancellation of the license of this petrol pump retailer, except also compensating me jointly and or, severally for the balance of the remaining rs. 300/-, and also damages to the tune of rs. 5, 00, 000/-, with interest @24% from this day onwards..

You may also consider this complaint, as a legal notice, issued upon you, iocl, calling upon you to keep a check on the fuel retailers.

Thanking you

Sahil mullick
Advocate
Uttarakhand bar council no. 695/2010
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Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
 
2 Comments

Comments

No air filling fertility in petrol pump, it is about 55 days pass .there is no action take for this problem
Hello,
I hav lost my blue card after my death of my father, need to transfer the gas connection to my name
Please help

Vidhu

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